It Support Information Technology
Resume:
CURRICULUM VITAE
P.O. BOX *** AKAPORISO, OBUASI. GHANA. CELL: +233 (0-548******
Email: *************@*****.***
*****@***.***.***.**
BIO DATA
NAME: Tabi Prince Opoku
SEX: Male
DATE OF BIRTH: 20thApril, 1997
NATIONALITY: Ghanaian
PLACE OF BIRTH: Obuasi
HOMETOWN: Banko, Ashanti
PROFILE
I am intelligent, conscientious, creative, good communicator, very hard working and can work very well under pressure with little supervision. I am motivated young man who is intellectually alert and ready to learn new things and could easily adjust to new working environment. I have very good human relations. I am keen, patient and understanding.
OBJECTIVE
A self-motivated worker with absolute commitment to achieving good result within specified times; and flexible but adaptive, affable and effective team player who possesses good communication, inter-personal and organizational skills, seeks to become effective and efficient hard worker.
EDUCATION
2019 to 2023 - BSc. Information Technology, University of Cape Coast
Oct 2018 – Dec 2018 - Diploma in Health and Safety Administration (IPED.UK)
2013 – 2016 - Obuasi Senior High Technical School; West Africa Senior Secondary School Certificate Examination (WASSSCE)
2010 – 2013 - Independence School, Obuasi; Basic Education Certificate Examination (BECE)
WORK EXPERIENCE
2023 – Date I.T Support at INSTITUTE OF EDUCATION
•Developed comprehensive IT support documentation to facilitate faster issue resolution.
•Provided first- and second-line IT support for internal colleagues.
•Enhance user satisfaction by providing timely and accurate IT support services.
•Provide basic IT support to office users of desktops, laptops, and devices.
•Provide IT support by setting up and maintaining computers and other necessary technology.
•Provide Admissions to new applicant
•Ensured timely resolution of technical issues by coordinating with IT support staff on hardware and software maintenance.
•Provide in service training to staffs
•Organizing and Monitoring Online classes using Google meet, Microsoft teams .
•Troubleshoot Network related issues .
•Configured and tested new software and hardware.
•Installed, configured and maintained computer systems and network connections.
2022 - Internship at Foase District Health Directorate. Assisting Managers In related I.T related issues and Challenges.
•Data Entry of Covid 19 Cases.
•Uploading Data in a Database
•Troubleshooting And Fixing of Hardware Issues
2021 - Internship in University of Cape Coast E-Learning Section Office.
•Assisting Students to Log In Onto their Portal
•Provide Online tutorials For Newbies to the Website
2018 - A driver at KLOBJAG Construction Limited with a valid Driver’s License.
Follow all relevant traffic laws and safety regulations.
Utilize GPS and other navigation tools to plan routes and stay on schedule.
Achieve safe driving records by consistently following traffic rules and regulations.
Deliver goods and products to customer on time and in excellent condition.
Clean and maintain vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Enhance vehicle longevity with regular maintenance checks and repairs as needed.
Updated logs and tracking documents accurately and according to schedule requirements.
2017 - A Sales Clerk.
•Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
•Developed strong relationships with customers, driving repeat business and loyalty.
•Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
•Kept front check out area clean and organized for efficient service.
•Assisted customers by finding items quickly to boost store satisfaction rates.
•Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
•Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
•Scanned merchandise and bagged using appropriate strategies for different items.
•Trained and mentored new sales representatives.
PROJECTS
An ATM System Built Mobile Money System
Final Year Project Taken
(Foundation of wireless communication)
LEADERSHIP ROLES
2022-2023 - Lead Facilitator Of Computer Hardware.
2011-2012 - Class representatives, Independence School
INTERESTS
Washing, Cooking, Reading
Learning new things
Could work at the weekends when necessary
Dancing and listening to music
LANGUAGES
Fluency in English Language and Akan (Local Language) both written and oral.
BEHAVIOURAL ATTRIBUTES
Assertive. Directive.
Goal orientated. Reliable.
Applies integrity in all dealings. Confidential.
Safety conscious. Results driven.
Attentive to detail. Transparent and Trustworthy.
SKILLS
Microsoft Office Suite Advance
Knowledge in Activating software’s Advance
Java language Basic
C++ Intermediate
Referees
Enoch Apori Ansah
Assistant Registrar
*****.*****@***.***.**
Mr. Paul Arhin Jnr
Lecturer
****.*****@***.***.**
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