Customer Service Worker

HA

HOLLIS MASON ANDREATTA

******************@*****.*** 916-***-**** Lincoln, CA 95648

Friendly, reliable and engaging service worker with over 10 years of experience on restaurants and retail. Sprouts Farmers Market Inc, Grocery

Lincoln, CA

Cashier

02/2024 - Current

Assisted customers over the phone regarding store operations, product information and order placement.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Brewsters Burgers Lincoln

Bartender

10/2023 - 02/2024

Checked identification cards for proof of age prior to serving alcohol beverages.

Cleansed glasses with sanitizing solution after each use. Assisted in setting up the bar for service shift.

Buffalo Wild Wings Roseville, California

Server

03/2023 - 09/2023

Delivered food orders promptly and courteously.

Provided excellent customer service to ensure satisfaction. Monitored dining room for cleanliness and proper set-up at all times. Oliver's Brewhouse Lincoln,CA, Rhode

Island

Bartender

10/2022 - 02/2023

Checked identification cards for proof of age prior to serving alcohol beverages.

Cleansed glasses with sanitizing solution after each use. Assisted in setting up the bar for service shift.

Round Table Pizza, Inc Lincoln, CA

Assistant Manager

02/2013 - 12/2021

Maintained up-to-date knowledge of company products and services. Resolved conflicts between team members in an effective manner. Conducted regular performance reviews for employees to identify areas of improvement.

Maintained accurate records of sales transactions using point-of-sale systems.

Organized training sessions for new hires to familiarize them with the workplace environment.

Managed customer service inquiries and complaints in a timely manner. Ensured compliance with safety regulations and company policies. Established processes for monitoring customer satisfaction levels. Supervised daily operations including scheduling shifts, assigning duties. William Jessup University Rocklin, CA

Some College (No Degree) in Digital Communications And Media Summary

Experience

Education and Training

Skilled in a variety of restaurant methods of customer service and execution

Skills

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