Life Insurance Customer Service/agent
Resume:
Meagan Borrecco
Folsom, CA ***30
*********@*****.***
OBJECTIVE To find a challenging position within an industry that will benefit from my enthusiasm, continuous drive, attention to detail, time management abilities, and interpersonal skills EXPERIENCE
12/23-present STATE OF CALIFORNIA Associate Governmental Program Analyst
● Department of Health Care Services: County Oversight Liaison
● Oversees corrective action implementation for the counties and providers
● Evaluates and monitors counties and/or providers to ensure compliance with federal and state requirements, including statute, regulations and contracts
● Actively participated in developing and organizing new and existing accounts
● 02/22 to 06/23 WESCO DISTRIBUTION Inside Sales/Account Manager
● Provided superior customer service by delivering products and services to meet or exceed customer expectations and provided complete customer based solutions using multiple technology avenues
● Demonstrated ability to communicate clearly and handle stressful incidents with responsiveness, competence and productivity.
● 8/19-01/22 EHEALTH INSURANCE SERVICES Medicare Sales Agent
● Drove sales and revenue by assisting customers in making healthcare decisions over the phone
● Aided customers with the enrollment process and reviewed appropriate Medicare plans in their area
● Met monthly sales and performance goals through continuous attention to detail
● Remained current on products and processes in a multi-product environment 12/17 to 11/18 INTELLIQUOTE INSURANCE SERVICES Life Insurance Agent
● Built strong relationships with applicants and carrier contacts handling sensitive information, ethical business practices and strong communication skills
● Evaluated and recommended various types of life insurance plans including Term and Final Expense
● Acquired extensive underwriting knowledge of a number of different life insurance carriers 12/07 to 05/17 BLUE SHIELD OF CALIFORNIA Licensed Health Agent
● Based on active listening, performed benefits analyses with my clients to establish their needs and budget
● Called upon to handle high profile clients due to my professionalism and high level of service
● Effectively explained coverage options at a level my client’s could understand and relate to
● Pointedly kept up with the constant change in health care reform laws and procedures EDUCATION California State University Chico, 1993/B.S in Business Administration
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