Crystal Crump
Weaverville, CA *****
*********@*****.***
Work Experience
Personal Care Aid
Personal Time Off-OxnardOxnard, CA
November 2022 to December 2023
Personal time off to assist family with cancer battle. Nationally Certified Medical Assistant
Sharestaffst-Stockton, CA
April 2022 to October 2022
COVID testing for local government agencies
Domestic Assitant/Business
Mary Amon, Weaverville-Redding, CA
April 2018 to July 2021
All building/office cleaning work, along with residential cleaning services. Business Services Representative
Trinity Hospital-Weaverville, CA
April 2015 to July 2017
Secondary insurance billing, multiline phone system, balanced daily cash folder payments from patients and insurance companies, EOB, gather documents for attorney when requested, physician signatures, filing, collections
Education
Vocational School Certificate in Medical
Institute Of Technology - Redding, CA
March 2020 to February 2021
Skills
• Banking
• Upselling
• book audits
• Medical terminology
• Medical office experience
• EMR Systems
• Medical Scheduling
• Experience Administering Injections
• Patient Care
• Medical Billing
• Vital Signs
• Medical Records
• Insurance Verification
• Clerical Experience
• HIPAA
• Analytical Abilities (10+ years)
• Triage
• Anatomy Knowledge
• Venipuncture
• Customer service (10+ years)
• Venipuncture (1 year)
• room patients (2 years)
• charting (2 years)
• EKG (1 year)
• Microsoft Excel (4 years)
• Microsoft Word (4 years)
• HIPAA (10+ years)
• Phlebotomy
• Computer Skills
• Epic
• Phone Etiquette
• clean claims (2 years)
• insurance billing (2 years)
• ICD-10
• Medical Coding
• CPT Coding
• Analytical thinking (10+ years)
• NextGen (3 years)
• Revenue cycle management (2 years)
• secondary insurance billing (2 years)
• ICD Coding
• Transcription
• Microsoft Powerpoint
Certifications and Licenses
BLS Certification
NCMA
Assessments
Basic attention to detail — Proficient
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient August 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Management & leadership skills: Impact & influence — Proficient November 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Home health aide skills — Proficient
May 2021
Providing care to patients in a home setting
Full results: Proficient
Filing & organization — Proficient
November 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Legal skills — Proficient
November 2021
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Case management & social work — Proficient
November 2021
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Medical receptionist skills — Proficient
July 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Professionalism — Proficient
June 2024
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Work motivation — Proficient
September 2021
Level of motivation and discipline applied toward work Full results: Proficient
Medical terminology — Proficient
September 2022
Understanding and using medical terminology
Full results: Proficient
Scheduling — Proficient
January 2024
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Medical terminology — Proficient
May 2021
Understanding and using medical terminology
Full results: Proficient
Data entry: Attention to detail — Proficient
January 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Nursing assistant skills — Proficient
January 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Retail customer service — Proficient
October 2023
Responding to customer situations in a retail setting Full results: Proficient
Teamwork: Interpersonal skills — Proficient
December 2021
Responding to challenging team situations at work
Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical billing — Proficient
January 2024
Understanding the procedures and forms used for medical billing Full results: Proficient
Patient-focused care — Proficient
July 2023
Responding to patient concerns with sensitivity
Full results: Proficient
Protecting patient privacy — Proficient
January 2024
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Workplace safety — Proficient
June 2022
Using safe practices at work
Full results: Proficient
Nursing assistant skills — Proficient
June 2024
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Clinical judgment — Proficient
May 2024
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Medical terminology — Proficient
December 2021
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.