Office Manager Customer Service
Resume:
Professional summary
Office Manager with extensive expertise in managing daily operations and enhancing team productivity. Demonstrated proficiency in administrative software and problem-solving, resulting in improved office efficiency. Adept at leading teams, fostering collaboration, and developing innovative strategies to increase client satisfaction and retention. Employment history
Lynn Meadows Discovery Center Office Manager Gulfport, MS Apr 2023 - Present
Madge Colegrove Vacations Travel Agent/Owner Gulfport, MS May 2019 - Jan 2022
Madge Colegrove Photography Photographer/Owner Gulfport, MS Aug 2005 - Present
Skills
Time Management Customer Service
Problem Solving Project Management
Team Leadership Sales Strategy
Conflict Resolution Operational Efficiency
Vendor Relations Budget Management
Madge Colegrove ************@*****.***
Manage daily office operations, ensuring smooth workflow and timely task completion - Enhanced team productivity - Proficient in administrative software - Resolved operational challenges - Improved office efficiency
Managed client travel plans, achieving 95% satisfaction rate through tailored itineraries. Increased sales by 23% through effective marketing strategies and customer relationship management.
Resolved booking issues swiftly, ensuring seamless travel experiences for clients. Analyzed market trends to offer competitive pricing, boosting client retention. Collaborated with vendors to secure exclusive deals, enhancing service offerings. Manage client relationships, ensuring satisfaction and repeat business Capture high-quality images for diverse events and projects Edit and enhance photos using advanced software tools Train and lead a team of assistants, fostering a collaborative environment Develop marketing strategies that increased client base significantly Education
Diploma Immaculata High School Marrero, LA
Aug 1985 - May 1989
References
Rebecca Byrd
Northwood Church
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Jamie Sanders
Warren Paving
Sharon Shavers
High Maintenance Hair Salon
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