Customer Relationship Front Desk

UGORJI UZOMA ANTHONY.

# * ***** ****** ****** *******, CROSS RIVER STATE.

TEL: +234**********, EMAIL:***************@*****.***

CAREER OBJECTIVE: A challenging position that will capitalize on acquired skills and experience, ensure maximum return on

Organization’s resources. PERSONAL DATA: SKILLS:

Date of Birth: 1st November, 1988. Computer skills.

Gender: Male. Ability to work with little or no supervision.

Nationality: Nigerian. Excellent interpersonal skill.

State of Origin: Imo State. Result oriented.

Marital Status: Single. Good communication skill (oral and written).

WORK EXPERIENCE /DUTIES: - ---YEAR:

Receptionist(shift leader). Channel View Hotels 2018-till date.

Answer all incoming calls, assign room to guest, accept reservation, receive

Letters, packages and distribute them, answer questions and address guest

Complaint, keep front desk tidy and presentable, greet and welcome visitors

warmly.

Merchandiser. Samsung Nigeria. 2016-2018

Marketing and Sales (electronic and home appliances), Customer relationship,

Sending of sales and stock report, inventory and MSC data upload.

Assist. Operations Manager. Continentals Security Nig. Ltd. 2015.

Guard’s deployment, supervision of vessel discharge, customer relationship,

Monitoring/supervision of security guards, staff vetting, organizing and

Supervision of daily operational activities.

Control Room Manager. ASA (Security) Advance Tech Nig. Ltd. 2014-2015.

Dispatch armed escort/patrol teams, CCTV surveillance, vehicle tracking,

Mobile /stationed panic alarm surveillance, electric fence/fire alarm

Surveillance, hotel booking/reservation, provision of VIP cars,

Customer relationship, supervision of staff/guards,

Planning and accomplishment of daily operational activities.

Control Room Operator. ASA (Security) Advance Tech Nig. Ltd. 2012-2014.

Monitoring security escort/patrol teams, CCTV surveillance, tracking of

Vehicles, sending/receiving of email, attending to incoming/outgoing calls,

Responding to emergency calls and emergency alarms.

Registration Officer. Nigeria Communications Commission. (NCC) 2011.

Registration of personal SIM card, customer relationship,

Collect and input data’s of all unit.

Budget Officer. Federal Capital Development Authority. (NYSC) 2008-2009.

Client’s data/files record keeping, inserting data into company’s database,

Assist in planning and budgeting.

PROFESSIONAL MEMBERSHIP: YEAR: ---

Nigeria Institute of Management {NIM} (Chartered). 2009.

Graduate member.

INSTITUTIONS ATTENDED: YEAR:

Imo State University, Owerri. 2003-2007.

B.SC (honors) Economics.

Zunic Education Centre, Oyigbo, Rivers State. 1994-2000. West African Senior School Certificate Examination.(WASSCE & GCE)

St’ Andrew’s State School 6 Diobu, Portharcourt. 1989–1994. First School Leaving Certificate (FSLC).

SAFETY COURSES: CODES: YEAR:

Elementary First Aid: (EFA) 2006.

Fall Protection Training: (FPT) 2006.

Helicopter Safety: (HS) 2006.

Hazardous Material Awareness: (HMA) 2006.

First Aid Certificate: (FAC) 2001.

Helicopter Underwater Escape Training: (HUET) 2001.

Fire Fighting and Prevention: (FFP) 2000.

-- --COMPUTER SKILLS: YEAR:

Microsoft excels, Microsoft word, Microsoft outlook, Internet, Power point, coral draw, 2009.

Adobe Photoshop, mobile/stationed panic alarm software, vehicle tracking software etc.

CERTIFICATE AWARD: YEAR:

NYSC Community Development Service. 2009.

(Environmental marshal).

NYSC Community Development Service. 2009.

(Charity Group).

HOBBIES:

Driving, Travelling and Studying.

REFEREES:

Mr. Benedict Innocent .C. Mr. Christian Agwunobi.

Sudelettra Nig Ltd. Eddyson Motors Nig Ltd,

Tel: 080********. Tel: 080********.

Mr. Ezeji Livinus Udoka.

Nylon Prints Ltd.

Tel: 080********.

Contact this candidate