MARICAR JANE A. MISA
** ******* ****** ******* *****
Salinas 3, Bacoor, Cavite
• ************@*****.***
OBJECTIVE: To obtain a position where I could effectively apply the knowledge and skills I’ve learned and to give an opportunity to work productively and accurately in an organization.
EDUCATIONAL ATTAINMENT
TERTIARY: INTERNATIONAL SCHOOL FOR HRM
Hotel and Restaurant Management
SY 2006-2008
SECONDARY: ST. PEREGRINE INSTITUTE
High School Diploma, 2006
ELEMENTARY: IMUS PILOT ELEMENTARY SCHOOL
SY 1992-2002
SEMINARS / TRAININGS ATTENDED
HOTEL ORIENTATION PROGRAM
@Century Park Hotel
July 21, 2006
SOLAIRE INTEGRATED FOOD SAFETY SYSTEM TRAINING (Food and Beverage)
@Solaire Resort and Casino
August 12, 2019
WORK EXPERIENCE
Captain Server
Boomshake Entertainment Inc.
BSK CLUB MANILA
November 02, 2023 up to present
Bgc Taguig
A service captain is responsible for managing the dining experience in a restaurantrestaurant/club.They greet customers, take orders, and ensure food is delivered on time. They also train and supervise servers, handle customer complaints, and oversee restaurant/club operations.
Server
One Leg Kicking Ventures Inc.
Sari sari Cocktail Bar
May 22 2023 - August 15, 2023
Makati City
Provide food and drink requests, ensuring attentive and a personalized level of service.
Clean and set up the dining areas, refill service areas according to the departments standards.
Administrative Assistant
Wishland Software Technology Inc.
November 09, 2019 -February 06, 2021
Makati City
●Admin Assistant, Doing administrative and clerical tasks (such as scanning or printing) Preparing and editing letters, reports, memos, and emails. Running errands to the post office or supply store. Maintain polite and professional communication via phone, e-mail, and mail.
Waitress /Receptionist
Kiwa Restaurant Inc.
Solaire Resort and Casino
June 03, 2019- November 02, 2019
●Greeting and welcoming the guest,
●answering phone calls, making reservation.
●Menu recommendation, answering questions,
●taking and serving the order.
Service Ambassador
Le Maison Business Lounge Inc.
Basement1,Remington Hotel,
Resorts World Manila
July 17, 2018- February 12, 2019
●Provide a warm welcome by greeting the guest on their arrival.
●Support the Waiter and understand the flow of service.
●Provide food and drink requests, ensuring attentive and a personalized level of service.
●Clean and set up the dining areas, refill service areas according to the departments standards.
Slot Ambassador /slot attendant
Solaire Resort and Casino
November 24, 2014-September 02, 2016
●Slot Ambassador, Ability to accurately explain various game combinations payouts and jackpots.
●Responsive to all customers needs in assigned area. Trouble shoots and assists guests with their slot machine issues and performs repair minor gaming machine malfunctions.
●Replaces gaming machine tickets. Assists customers with gaming machines where necessary and also provides directions, general information upcoming events and assists with Slot operation and services.
Concierge /Customer Service Agent (Ground Staff)
Cathay Pacific Airways
October 12, 2012 – February 13, 2014
●Customer Service Agent, Helps passengers to check in their baggage at ticket counters, also work at departure and arrival gates where they check tickets, verify passenger counts and announce boarding sections.
●Other tasks include responding to telephone inquiries and providing flight departure and arrival information.
●Also assist those needing special attention, including the elderly and unaccompanied minors, as well as passengers who have missed their flights or hold tickets on flights which are oversold.Manage the front desk by receiving incoming calls, greeting and attending to customers. Inform guests about the availability of tables and direct them to the tables. Keep records of guests who visit the restaurant. Assist customers with answers to queries, and proffer solutions to issues within your capacity.
Promo Coordinator /Promo girl
Promo Fast Incorporated
Coca-cola Company
Procter and Gamble Inc.
September 2007-August 2008
●Promo Girl, promoting product, increasing product awareness, providing product information.
●creating an association in the consumer’s mind between the product or brand and a particular idea.
●Promo Coordinator is someone who works to market a company’s services or products. Promotion coordinators may also have to hire, train and organize their staffs.
PROFESSIONAL PROFILE
●Having wholesome values of honesty and integrity
●Good communication skills
●Hardworking and willing to take responsibilities
Have a healthy attitude towards work