Saint Paul Customer Service
Resume:
Sheree C. Simpkins
North Saint Paul, MN, 55109
Inquiries: 612-***-****
******.*.**********@*****.***
Objective and Summary
Having over ten years of experience as a qualified Personal Care Attendant (PCA) my greatest strengths are loyalty and honesty, which have helped me to provide the best care for my clients. In addition to being a PCA, my work in retail has improved my relationship with clients, providing me with exceptional customer service abilities. I have skills relating to multitasking schedules, appointments, setting up meetings, developing and maintaining a budget, organization, and attention to detail.
Work Experience
Direct Support / CNA – Hope House – Stillwater 2023-2024
Stillwater, MN
Administrated medications, ADLs, and other general duties regarding residents
Helped residents utilize community resources (ex. Leisure activities, errands, etc.)
Organized and maintained paperwork regarding medication charting, daily activities, house supplies, groceries, and other general notes.
Concessions Cashier – The Levy in Xcel Energy Center 2015-2017
Saint Paul, MN
Accepted payments from customers for order purchase
Prepped and cooked food
Cleaned and sterilized work environment to eliminate cross-contamination, and maintain health and safety standards
PCA - Accessible Space, Inc. 2007-2012
Saint Paul, MN
Provided help with medication, cooking, cleaning, laundry, and personal hygiene for clients
Provided companionship through activities in the home or in the community
Worked with clients who had traumatic brain injuries and developmental disabilities
PTA Board Member – American Indian Magnet School 2000-2013
Saint Paul, MN
Supported classroom learners with hands on activities
Assisted teachers during field trips
Brainstormed fund raising possibilities with other PTA members for improvements across the whole
Education/Training
GED Ronald l Hubbs Center, Saint. Paul, MN 2009
American Red Cross 2012
Century College 2017
-CNA Training
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