Front Desk Customer Service
Resume:
Elizabeth Nichols
Commerce, GA *****
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Country Inn and Suites By Radisson - Commerce, GA
February 2023 to August 2023
• Made reservations
• Answered phones
• Light house keeping
• Greeted guest
• Checked guest in/out
• Made refreshments
• Watched security cameras
• Customer Service
Caregiver
The Phoenix at Braselton - Braselton, GA
March 2022 to June 2022
As a night shift caregiver I preformed several different task.
• Nutritional assistance
• Showers
• Assisted to bed
• Nightly rounds
• Companion ship
• Diaper changes
• Light housekeeping
Caregiver
The Pines Senior Living - Maysville, GA
December 2021 to February 2022
• Wake residents up
• Assist with showers and hygiene
• Housekeeping work
• Caregiver for Caregiver for 8 residents residents
• CPR certified
• Provided compassionate daily care
Activities Director
Bountiful Hills Senior Living - Commerce, GA
February 2020 to May 2021
At this job I preformed a variety of responsibilities! I ran the front desk, scheduled appointments, made activity calendars, ran phones and even worked the floor as a caregiver!
• Provided compassionate daily care
• Assisted residents with everyday tasks, such as meal preparation, exercising, cleaning and Personal care
• Prepared nutritious meals for residents
• Monitored daily health
Education
College Degree in Cosmetology
Pensacola State - Milton, FL
January 2014 to December 2014
High school diploma
Commerce High School - Commerce, GA
August 2006 to May 2010
Certificate of Billing and coding in Medical Billing and Coding Martinsburg Institution
Skills
• Administrative Experience
• Medical Terminology
• Patient Care (6 years)
• Vital Signs
• Medical Records (4 years)
• Medical Scheduling
• Medical Office Experience
• Caregiving
• Laundry
• HIPAA
• Filing
• Customer Service
• Meal Preparation
• Front desk
• Medical terminology
• Medical coding
• HIPAA
• Cash register
• Customer service
• Medical records
• Vital signs
• Data collection
• Supervising experience
• Preschool experience
• Teaching
• Leadership
• Windows
• Cash handling
• Patient care
• Hotel experience
• Childcare
• Restaurant experience
• Psychiatric care
• Psychiatry
• Communication skills
• Organizational skills
• Microsoft Office
• Time management
• Transcription
Certifications and Licenses
CPR Certification
2022 to Present
First Aid Certification
2022 to Present
Med Tech
Driver's License
June 2018 to Present
Assessments
Supervisory skills: Motivating & assessing employees — Proficient December 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Home health aide skills — Proficient
December 2021
Providing care to patients in a home setting
Full results: Proficient
Project timeline management — Proficient
December 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Protecting patient privacy — Proficient
December 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Written communication — Proficient
December 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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