Customer Service Package Handler

ALEJANDRA LOPEZ

Van Nuys, CA, *****

************@*******.*** / 818-***-****

SUMMARY

Hardworking comfortable moving heavy loads manually with team help. Punctual, reliable and dedicated to teamwork. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties as much as posible, maintain safe working conditions and adhere to OSHA regulations. SKILLS

Heavy Lifting

Loading and unloading

Caregiver for over 19 years

Grate personality

Positive

Team worker

EXPERIENCE

Package Handler / FedEx - Sun Valley, California 10/2023 - Current Reported any lost or damaged items to supervisors immediately. Go out of my way to team work.

Worked organized, heavy package.

Participated in regular safety meetings and training sessions. Collaborated with team members on tasks such as sorting mail into designated bins. Bakery Customer Service / Ralphs - Sherman Oaks, California 03/2021 - 10/2023 Collaborated closely with team members to achieve project objectives and meet deadlines. Updated and maintained databases with current information. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Worked effectively in team environments to make the workplace more productive. Identified needs of customers promptly and efficiently. Assisted with customer requests and answered questions to improve satisfaction. Customer Service Cashier / Ross Dress for Less - Sherman Oaks 12/2020 - 07/2021 Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. Provided excellent customer service by helping customers locate items they were looking for. Assisted customers with locating merchandise within the store. Processed credit card transactions accurately and efficiently. Informed customers about product pricing and answered questions regarding products and services available in the store.

Operated cash registers to process payments for goods and services. Received payment by cash, check, credit cards, vouchers or automatic debits. Customer Service Cashier / La Vaca Brazilian BBQ and grill - Woodland Hills, California 09/2013 - 06/2017 AL

Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans. Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. Provided excellent customer service by helping customers locate items they were looking for. Verified that all coupons were valid prior to processing them into the system. Assisted co-workers with tasks as needed to ensure smooth operations of the store. Greeted customers and provided friendly customer service. Processed credit card transactions accurately and efficiently. Informed customers about product pricing and answered questions regarding products and services available in the store.

Balanced cash drawers at the end of each shift.

Followed established loss prevention procedures when dealing with suspicious customers or activities. Complied with all health and safety regulations while performing job duties. Refilled and rotated items on shelves to maintain well-stocked inventory. Maintained work area and kept cash drawer organized. Built loyal clientele through friendly interactions and consistent appreciation. EDUCATION AND TRAINING

High School Diploma 11/1998

Amor De Dio - Bolivia - Cochabamba

Some College (No Degree)

UMSS - Bolivia - Cochabamba

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