Customer Support Data Entry

James Wiggins

Norristown, PA *****

484-***-****

*********@*****.***

Professional Summary

Adept Refurb Technician with a proven track record at Quench USA Inc., specializing in electronics troubleshooting and enhancing device performance. Demonstrated ability to lead in high-stakes environments, significantly reducing e-waste through innovative refurbishment. Excels in teamwork and critical thinking, ensuring peak operational efficiency and customer satisfaction.

Skills

Electrical Safety

Customer Support

Power Tools Proficiency

Electronics troubleshooting

Hardware Installation

Interpersonal abilities

Equipment Assembly

Diagnostic Testing

Performance Optimization

Willing to Learn

Teamwork and Collaboration

Problem-Solving

Hand and power tool use

Problem-solving abilities

Cleaning and sanitizing

Multitasking

Reliability

Critical Thinking

Mechanical Repair

Physical Strength and Stamina

Heavy Lifting

Work History

December 2015 - August 2024

Quench USA Inc. - Norristown, PA

Refurb Technician

Leveraged expertise in various software programs to diagnose hardware malfunctions effectively.

Contributed to the reduction of e-waste by refurbishing devices for reuse or recycling components as needed.

Optimized device performance through software updates, hardware upgrades, and system optimization techniques.

Performed comprehensive testing on refurbished devices to ensure optimal performance.

October 2010 - October 2015

Midwest Veterinary Supply Inc. - Norristown, PA

Receiver

Maintained a clean and organized receiving area, enhancing workflow and productivity.

Kept work areas clean, safe, and organized.

Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.

Unloaded pallets and deliveries and organized products in warehouse.

Managed inventory levels effectively through accurate data entry and record-keeping practices.

Compared shipping orders and invoices against contents received to verify accuracy.

Education

June 1998

Norristown Area High School Norristown, PA

Contact this candidate