nglas****@Natilie gmail.com Granite Glasper City, IL, 62040, US
WORK HISTORY
Table Games Floor Supervisor at
**/**** - **/**** (10 years)
Establish policies on types of gambling offered, odds, or extension of credit.Explain and interpret house rules, such as game rules or betting limits, for patrons.
Explain and interpret house rules, such as game rules or betting limits, for patrons.
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
Perform paperwork required for monetary transactions. Establish and maintain banks and table limits for each game. Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
Greet customers and ask about the quality of service they are receiving. Resolve customer or employee complaints.
Table Games Dealer at
07/2004 - 05/2014 (10 years)
Exchange paper currency for playing chips or coin money.Prepare collection reports for submission to supervisors.
Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
Stand behind a gaming table and deal the appropriate number of cards to each player.
Start and control games and gaming equipment, and announce winning numbers or colors.
Open and close cash floats and game tables.
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
Work as part of a team of dealers in games, such as baccarat or craps. Check to ensure that all players have placed bets before play begins. Receive, verify, and record patrons' cash wagers.
Answer questions about game rules and casino policies. Inspect cards and equipment to be used in games to ensure that they are in good condition.
Apply rule variations to card games such as poker, in which players bet on the value of their hands.
EDUCATION
Lovejoy High School
Graduated 1993
High School in General Studies