Customer Service A Team

Guerda Louis

** ***** ** ******** ** ***** 857-***-**** **************@*****.***

SKILLS

● Excellent Customer service

● Computer skills

● Ability to prioritize and manage multiple tasks efficiently

● Ability to work independently and on a team

● Excellent communication and presentation skills

● Strong attention to detail

● Ability to work in a fast paced environment

● Self-motivated and hard worker

● Strong interpersonal skills

● Languages: English (basic), Haitian Creole, French EXPERIENCE

Cashier

Jerusalem Depot Haiti Nov. 2020 - Dec 2022

● Assisted customers with their purchases, answering questions, and addressed any concerns

● Handled cash, credit and debit transactions accurately, including issuing receipts and processing refunds or exchanges

● Operated the cash register and ensured it is balanced at the end of the shift

● Maintained accurate records of sales and transactions, and prepared reports as needed

● Ensured the cashier area and store are clean, organized, and free of hazards. Cosmetology

Self-Business Haiti Juanuary2022 to date

● Ensured a positive client experience, addressed concerns, and provided aftercare advice

● Cutting, coloring, styling and treating hair according to client requests and current trends

● Discussed clients’ needs and preferences to recommend suitable treatments and services

● Maintained a clean and sanitary work environment, including disinfecting tools and equipment.

EDUCATION

Alliance Vocational School Haiti July 2021

Certification

Cosmetology

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