Customer Service Administrative Assistant

Sade Moore

**** *. ******* *******, ** ***** Mobile: 773-***-**** Email: *****@*****.***

SUMMARY OF QUALIFICATIONS

·Multi-talented and versatile with exceptional customer service skills, seeking a position with an organization that offers opportunities for growth

·Proven team player with excellent communication and relationship building skills

·Strong leadership skills with the ability to effectively communicate with diverse groups of people

·Dependable with a strong work ethic and eager for an opportunity to learn new skills

CORE COMPETANCIES

Effective communication skills

Solving problem

Customer service

Teamwork and

Project management

Organized

Creativity

Emotional intelligence

Appointment Bookings

Computer software knowledge

EDUCATION

Harry S Truman College – Chicago, IL 2015

Cosmetology Advanced Certificate Program

Everest College – Chicago, IL 2011

Medical Administrative Assistant Program

CRW Jackson, Ms.

Truck driving school 2023

LICENSURE AND CERTIFICATIONS

CDL Class A 2023

SERV safe

2020

Class C underground Tank, Pride/ BP Gas Station, 2016

Basset food and Liquor, Pride/ BP Gas Station, 2016

Health Insurances Portability Accountability, Everest College, 2011

CPR Certification, American Heart Association, 2011

WORK EXPERIENCE

Hard Cash Planting co.

Class A 08/2023-12/2023

Hauling grain

Company driver

Dot regulated

Walmart

Stock 1

Unloading freight

Remolding the whole store

Organizations 01/2024-05/2024

Dominos

Assistants manage

Opening and closing the establishment

Stocking and answering phone

Overseeing employees’

Family Dollar/Dollar Tree

Assistant Manager 11/2022 – 05/2023

I was and charger of running a whole store.

I was and charger of unloading freight and stocking the store.

I also ran the registers and did customer service.

The Blue Print 08/2020 -01/2022

I maintain hair

I was in charger of making sure the shop was clean

I was and charger of opening n closing the door.

Wendys

Assistance Managers 06/2018-07/2020

I was able to run a whole store

I was and charger for caring for the staff and customers.

Making sure everyone is doing there duties and the restaurant.

Pride/BP Gas Station – Chicago, IL 12/2015- 11/2016

Team Lead

·Ran registers and ensured balanced deposits

·Performed gas surveys, price surveys and accurately processed paperwork

·Created order forms for milk, Pepsi, Coke to insure appropriate amount of product was delivered

Trained new employees on store policy

Dunkin Donuts – Chicago, IL 08/2015- 02/2016

Store Associate

·Accurately crafted 40 different coffee and food items with speed and precision

·Answered questions regarding menu items and daily specials

·Took orders and assisted with cashier duties by providing correct change and receipts

·Followed all food and safety procedures according to OSHA standards and guidelines

Medici Healthcare Provider – Chicago, IL 08/2011-09/2011

Medical Records Clerk, Externship

·Performed front office support including filing, faxing, processing paper work and answering phones

·Completed 160 hours learning hands on skills at externship site while assisting office with daily duties

Pradera General Contractors – Chicago, IL 08/2007- 01/2008

Assistant

·Managed inventory to ensure all parts were stocked and placed orders for items needed

·Assisted in all aspects of the business to increase employee productivity and efficiency

VOLUNTEER EXPERIENCE

Salvation Thrift Store – Volunteer – Oak Park, IL, 2012

ADDITIONAL SKILLS

Proficient in Microsoft Word, Excel, and PowerPoint

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