Administrative Assistant Support
Resume:
Penelope Phoofolo
Office Administrator
Dedicated and results-driven office administrator with a passion for creating efficient and scalable solutions. Seeking a challenging position to leverage my skills in full-stack development and contribute to innovative projects.
Work experience
Makgale Ngwasheng Attorneys
Legal Secretary
Feb-2020 Sep-2020
Legal document Administration, time frames, client database and office schedule
Maintain electronic filling database, calendar appointments, dairy management of Attorneys
Schedule client appointments, telephone etiquette and professional customer care
Maintain honesty, liability and confidentiality of the law firm Diligently edited legal correspondence for grammar and briefings Create billing reports and statements to debtors
Screening telephone calls and forwarded to appropriate department
Preparation of legal documents as instructed by attorneys Central University of Technology
Library Assistant,Computer Lab Assistant & Help Desk Assistant Feb-2010 Dec-2012
Locate and relocation of books, information resources Answer inquiries using IT based research tools and the internet Shelving and shelf tidying, proper displays in clipboards Identifying torn books and unreturned books
Enforcing policies regarding noise, drinking, eating in the library Receiving and collecting of borrowed books
Booking of cubicles and maintaining circulation desk for lending periodicals and book patrons
Handled check in and checkout process of library books and materials at circular desk
Old Mutual
Financial Advisor
Jun-2013 Dec-2014
Client Administration support, analysing the relevant policies and investment necessary for clients
Conducting presentation to clients about products, compiling of reports and reaching expected target sales as expected by the organization
Educate clients on financial matters and provided professional recommendations based on individual needs and wants Provided financial planning support, performed due diligence and valuation process
Recording of of client's portfolio information and submission of correspondence
Foschini Retail Group
Casual Worker
Dec-2009 Dec-2009
Gaining skills and knowledge I running various clothing departments, stock-taking and customer care service Display of merchandise by arranging in appealing ways to boost sales
Answered product inquiries with up-to-date knowledge of sales and store promotions
Increased sales and customer satisfaction through personalized servicing
Informed customers of current store promotions to encourage additional sale's purchase
Effectively located merchandise across various clothing departments to address customer needs
29 OFS Estate Agents
Temp Administrative Clerk
Oct-2007 Jan-2008
Registration of new clients and administration of existing clients Sorting of files and folders and managing perry cash Coordinated and maintained impressive office space
Delivered professional Administrative support to superiors and colleagues
Diary management and arrangement of appointments
Updated records to maintain document compliance
Proofreading and editing professional documents to fix errors Professional telephone etiquette and increasing productivity on daily tasks
Education
MSC Business College
Bookkeeping Assistant
2021 2022
Bookkeeping Skills Assistant Certificate
Central University of Technology
Office Management and Technology
2010 2012
National Diploma : Office Management and Technology (Ongoing) Pulakgadi Training Consulting
Administration
2009 2009
Certificate: Administration and Basic Bookkeeping
Intec Corresponding College
Grade 12
2009 2009
Certificate: Matriculated
References
Ms. Boipelo Mataboge - Admitted Attorney ( Makgale Ngwasheng Attorneys)- 060-****-***
Mr. Lusikelelo Mandondo - Financial Advisor ( Old Mutual) - 063-****-***
Dr. Clement Moreku - Dean of Students (DUT) - 031-****-*** Profile
phoofolopenel
ope32@gmail
.com
16 Berg Street, Rustenburg
East,0299
01/06/1984
Skills
Problem-solving
Confidentiality, honesty &
Integrity
Professionalism
Team Collaboration
MS Office Suite
Customer Support
Time Management
Office Administrator
Communication ( Verbal &
Written)
Organisational Skills
Hobbies
Research
Reading
Travelling
Certifications
2022
Bookkeeping Assistant
2009
Office Administrator
Languages
English
Sesotho
Xhosa
Zulu
Contact this candidate