Customer Service Office Assistant

CARLIAH WOODYARD

*******.********@********.****.***

Current Address:

**** *** ***** **

Birmingham, AL 35215

Mobile: 205-***-****

Permanent Address:

**** *** ***** **

Birmingham, AL 35215

Mobile: 205-***-****

OBJECTIVE: Seeking an INROADS Internship where I may use my nursing background and interpersonal skills to further company growth.

EDUCATION: Alabama A&M University, Normal, AL

Bachelor of arts in Social Work

GPA 3.00/4.0 Expected graduation date: May 2025

RELEVANT COURSES:

●Psychology

●Biolab

●Social Development

●Chemistry

●Medical Case Studies

●Math Development

●Fund of comp & Info Systems

EXPERIENCE:

Lowe’s Home Improvement, Huntsville,AL

Stocker- May 2023- Present

●Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.

●Maintains a clean, neat, and member-ready area. Promptly unloads trucks and deliveries.

● Sorts and stocks products on shelves and in the backroom.

One Stop Environmental, Birmingham, AL Office Assistant January 2022 – April 2023

●Utilize a consultative customer service approach to actively develop new business partnerships with new clients to increase business opportunities.

●Consistently providing clients and customers with reliable customer support and satisfaction while setting up business meetings, inputting calendar events, and scheduling conference calls.

●Communicate directly with CEO and President regarding conference calls via traditional and electronic means

Belk Inc, Trussville, AL Client Associate May 2020 – December 2022

●Responsible for direct sales of company merchandise increasing sales by customer satisfaction

●Achieved growth of daily growth sales for Birmingham location

ACTIVITIES/AWARDS/SKILLS:

●National Art Honor Society Member September 2019 – Present

●Intermediate Chinese

●Customer Service Skills

●Technology skills

●Inroads Internship 2023-present

●CPR

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