Customer Service Representative
Resume:
Motivated and results-driven sales professional with a strong
background in customer service seeking a position in sales/customer service. Proven track record of exceeding sales targets and providing exceptional customer service to clients. Employment history
Jun 2021 - Present
Stay at home father
Apr 2020 - Jun 2021
Revenue Auditor
UPS at Salt Lake City, UT
Managed and optimized package sorting operations at UPS Implemented error checking procedures, enhancing package delivery accuracy Adjusted package specifications, ensuring compliance with shipping standards Troubleshot and resolved issues, minimizing customer returns Boosted customer satisfaction by ensuring accurate and timely package delivery Nov 2019 - Apr 2020
Warehouse Associate
Sportsman's Warehouse Distribution Center at Salt Lake City, UT Managed the efficient palletization of variously shaped boxes to optimize space utilization
Ensured the completion of wrapping tasks on all pallets, enhancing the safety of the goods during transportation
Demonstrated problem-solving skills in arranging boxes of different shapes to a specific height, improving the load stability
Contributed to the smooth operation of the distribution center through meticulous attention to detail and adherence to safety standards Impact: Increased warehouse efficiency by ensuring all tasks were completed promptly and accurately
Feb 2018 - Sep 2018
Sales Representative/Customer Service Representative Ace Telemarking at Ventura, CA
Provided technical support for drill set purchases as a Sales Representative Initiated outbound sales calls to mechanic shops
Applied analytical skills to identify potential buyers Hugo Huerta
Customer Service Representative/Sales
500 South Main Street, Springville, United
States, 84663
*************@*****.***
Skills
Computer skills
Sales Strategy
Tech Support
Microsoft Excel
Microsoft Word
70 wpm typing
Multitasking
Teamwork
Communication skills
Problem solving
Customer Relations
Warehouse Experience
Shipping & Receiving
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Experienced
Employment history
Sep 2007 - Aug 2010
Packer/Export Specialist
Black Diamond Equipment at Salt Lake City, UT
Managed verification and packing of product boxes, ensuring accurate delivery to designated locations
Established effective communication with international warehouses, coordinating shipment details
Handled export-related documentation, providing comprehensive paperwork to truck drivers
Solved logistical challenges, optimizing shipment processes Contributed to operational efficiency, enhancing the company's export capabilities Sep 2004 - Sep 2007
Sales Representative/Customer Service Representative O'Currance Teleservices at Salt Lake City, UT
Managed customer inquiries for 50+ diverse companies, ensuring top-tier customer service.
Mastered product knowledge to provide accurate information and facilitate upsells post-trial purchase.
Promoted to elite team handling top-performing clients, reflecting high performance and dedication.
Leveraged persuasive and collaborative skills to boost sales and improve customer satisfaction.
Contributed to company's growth by consistently meeting and exceeding sales targets.
Provided technical assistance and troubleshooting to customers during the sales process.
Education
Feb 2018 - Sep 2018
GED
V.A.C.E. at Ventura, CA
Languages
Spanish
Highly proficient
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