General Manager Multi Unit

Dava Darouiche

Rhome, TX

Multi unit General Manager who utilizes creativity, leadership and teamwork to design and execute solutions that will create customer value.

Willing to relocate: Anywhere.

Authorized to work in the US for any employer.

Willing to relocate to: Dallas-Fort Worth, TX

Authorized to work in the US for any employer

Work Experience

Multi-Unit General Manager

Grimaldi’s Pizzeria /Dallas, Fort Worth

January 2015 to Present

Responsibilities for overall operations 5 locations in the DFW area. Guest Centric, Loyalty sign ups, Google and Yelp review, Hire and new managers and hourly employees. Budgeting, Forecasting, P&L performance, Payroll, HR issues, Guest speak ups.

Certified Training General Manager

General manager of the year two consecutive years in a roll 2021- 2022 Grimaldi’s pizzeria - Highland Village, TX

August 2015 to 2020

Controlling cogs, best labor in the company, constant food cost below budget, operating supplies below budget, 6.5%sales increase over previous year. Inventory. Hiring and Training.

Owner Operator

Three sister’s kitchen-Collinsville, OK

October 2013 to Present

Menu design, Cost control, Hiring and implementing training of employees. All ordering with vendors and product quality

Implementing Service standards, Recipe design, marketing, Member Collinsville Downtown Inc.

Training General Manager

California Pizza Kitchen-Grapevine, TX

August 2000 to September 2013

P&L- Cost Control, Top in company in LH/ 100, Founders leader, Top in company in GSS scores, operations management, hiring and motivating staff members, developing and implementing training programs, and increasing overall customer satisfaction. Culinary Assistant

Olive Garden-Lewisville, TX

April 1995 to August 2000

Service Trainer, Bar Trainer, ensure adherence to recipe policies, inventory, MBM orders, schedules. Education

Nursing

Tulsa Junior College - Tulsa, OK

1993 to 1996

Skills

• Restaurant Management (10+ years)

• Kitchen Experience (10+ years)

• Labor Cost Analysis

• Bartending (10+ years)

• Merchandising

• Pricing

• Quality Assurance

• POS (10+ years)

• Purchasing (10+ years)

• Forecasting (10+ years)

• Kitchen Management Experience (10+ years)

• Team Management (10+ years)

• Negotiation

• Recruiting (10+ years)

• Business Development

• Financial Report Writing

• Restaurant Experience (10+ years)

• Change Management

• Strategic Planning

• Microsoft Office

• Culinary Experience

• Budgeting

• Accounting

• Sales

• Communication skills

• Customer service (10+ years)

• Leadership (10+ years)

• Conflict management

• Organizational skills

• Operations Management

• Profit & Loss

• Food Safety

• Marketing

• Sales management

• Salesforce

Certifications and Licenses

TABC Certification

Food Handler Certification

ServSafe

Driver's License

March 2024 to March 2028

Food Safety Certification

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