Data Entry Patient Care

AG Andrea Gray

Newark, NJ ***** 646-***-**** **************@*****.***

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PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Microsoft Office Suite proficiency

Patient Records Maintenance

Patient Communication

Patient Care Coordination

Appointment Scheduling

Medical record assessment

Detail Oriented

Patient Confidentiality

Maintenance

Adaptable to change

HIPAA Compliance Knowledge

Data Entry

Medical Terminology

WORK HISTORY MEDICAL SUPPORT ASSISTANT 11/2023 to CURRENT Veterans Affairs Medical Center Lyon, NJ

Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.

Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.

Streamlined patient check-in process with effective communication and organization skills.

Provided compassionate support, addressing patient concerns and inquiries in a professional manner.

Assisted in the reduction of appointment wait times by coordinating schedules and optimizing available resources.

Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.

HIV TESTER/COUNSELOR 10/2022 to 05/2023

NJCRI Newark, NJ

Ensured compliance with industry standards by rigorously following established testing methodologies and best practices. Educate HIV patients on methods to use to avoid spreading disease to other individuals.

Attended outreach events to perform rapid HIV tests and provide referrals for future testing and treatment.

Participated in health fairs and community events to explain organizations services and mission.

Scheduled appointments and office visits

Collected demographic and medical information to conduct intake for patient with HIV.

Educate clients on options to assist in making informed decisions. MEDICAL CASE MANAGER 05/2022 to 10/2022

NJCRI Newark, NJ

Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.

Streamlined case management processes for increased efficiency and better patient outcomes.

Collaborated with multidisciplinary teams to optimize patient care and treatment plans.

Ensured timely delivery of medical services, reducing hospital readmission rates significantly.

Maintain thorough case history records and wrote detailed reports. Maintained confidential case documentation.

Evaluated clinical data and adjusted treatment plans as needed, leading to improved patient health outcomes.

HIV TESTER/COUNSELOR 03/2021 to 05/2022

NJCRI Newark, NJ

Enhanced community awareness about HIV by organizing outreach programs and participating in local events.

Improved patient understanding of HIV prevention methods by providing tailored counseling sessions and informational materials. Reduced stigma associated with HIV testing by offering confidential services and fostering a supportive environment.

Conducted thorough assessments to determine patients'' risk factors, individual needs, and appropriate interventions.

CASE AIDE WORKER 12/2006 to 04/2016

Isaiah House East Orange, NJ

Enhanced client experience by providing comprehensive case management support services.

Streamlined documentation processes for improved efficiency and accuracy in case recording.

Collaborated with multidisciplinary teams to develop individualized service plans for clients.

Assisted case managers with coordinating necessary resources, resulting in timely service provision.

Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.

Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.

TEACHER'S ASSISTANT 08/2010 to 08/2015

East Orange Community Charter School, East Orange East Orange, NJ Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Handed out classroom materials, like pencils, paper, and crayons. Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Graded assignments and reported individual progress to teacher. Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.

Worked with lead teacher to monitor class schedule and take attendance. Assisted lead teachers with lesson plan creation and materials development .

EDUCATION Certificate HIV/AIDS Awareness 02/2021 North American Institution of Learning, On-line

Diploma Substance Abuse Counslor 03/2020

Ashworth College, Norcross, GA

Associate of Science Early Childhood Education 01/2008 Ashworth College, Norcross, GA

High School Diploma 06/2001

Clfford. J. Scott, East Orange, NJ

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