Data Entry Customer Service
Resume:
Brenda Bilbrey
Fort Worth, TX
**********@*****.***
SUMMARY
Self-directed professional experience in the medical office industry and accounting. Strong customer service and problem solving skills. Proven ability to communicate well with groups and individuals. Organized and efficient with the ability to manage multiple tasks in a fast paced environment and able to work unsupervised.
SKILLS
Microsoft Word/Excel Accounts Payable/Receivable
Pacware Pamar
AS400 Medicare/Medicaid ICD-9/CPT Coding
Data Entry HCPCS Coding
Medforce Scan System Ten Key FasTrack
Telnet/Medtrack Knowledge UB92/HCFA 1500
Professional Experience
Claims Billing
Transmitted Medicare claims on a daily basis
Finalized claims for billing
Billed workers compensation claims
Rebilled claims not received by insurance
Appealed denied claims to insurance
Billed hospice for services provided at the end of the month
Claims billed include chemical dependancy, depression, vision, dental, medical, prescription and DME.
Followed up on certifications needed for any equipment or procedure
Office Administration
Provided support to the manager and VIP
Coordinated and directed operations at DME company
Managed and trained employee's
Applied payments and adjustments to accounts
Entered new patient information
Data entry. 8000 KPM
Printed checks and took them to the post office for mailing
Customer Service
Contacted patient and insurance companies on outstanding balances
Answered phone and questions about accounts, contracts and equipment
Clarified patient coverage with insurance
Worked store front for DME company
Responded to request for service and assistance
Managed all paperwork for Mobility Devices
Sales calls for portable oxygen concentrator
Managed insurance authorizations and precerts for any services or equipment
Work Experience
Beauty by Rose
Fot Worth,TX
Accounting/home. 12/23 - current
American Eagle Builders, Arlington TX Telemarketer 9/12 - 1/13
Abundant Home Health,
Arlington TX.
Scheduler. 3/10 - 1/12
Anchor Medical Equipment, Arlington TX
Billing/Collections 12/08 - 5/09
There are gaps in my employment due to taking care of my sick mother for some years.
Education
Bryan institute Medical Assistant 1992
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