IRENE TONGWA
***********@*****.*** 443-***-**** Randallstown, MD 21133
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Product Sales
Inventory Control
Guest Relations
Written and oral communication skills
Excellent communication skills
Teamwork and Collaboration
Listening Skills
Negotiation Tactics
Sales expertise
Sales Strategies
Multi-tasking strength
Problem-Solving
Cash Handling
Sales Associate Njeiforbi complex Cameroon - Buea, South West Region 08/2022 - 08/2023 Greeted customers and provided exceptional customer service. Restocked shelves as needed to ensure sufficient inventory levels. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Maintained up-to-date knowledge of store merchandise and policies. Engaged customers in friendly, professional dialogue to determine needs. Described merchandise and explained use, operation and care. Salesperson Dove Educational Press Ltd - Buea, South West Region 11/2018 - 12/2020 Developed and implemented strategies to meet sales quotas. Analyzed customer feedback to identify areas of improvement in product offerings. Gathered data on competitors' pricing, products, and promotional activities. Maintained current store, product, and promotional knowledge to drive consistent sales. Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer. Developed and maintained relationships with new and existing clients to increase sales revenue. Maintained accurate records of customer interactions and transactions. Catholic University Institute Of Buea 575H+555, Buea, Cameroon 10/2017 Bachelor of Science: Business Management
Summary
Skills
Experience
Education and Training