Class A Customer Service

Miguel Ramirez

**** * ********* ***. *** ***, Rialto, CA 92376 909-***-**** **********.**@*****.*** Objective

Highly skilled and reliable Class A Driver with experience in logistics and transportation. Proven track record of ensuring timely deliveries and maintaining safety standards. Seeking a position to leverage expertise in driving, freight management, and customer service to contribute to the success of a dynamic team. Professional Experience

Sure Shot Transportation Solutions

Local Class A Driver/ Mar 2023 - Present

• Conducted drop and hook operations across Southern California within a 300-500 mile radius, ensuring timely and efficient freight transportation.

• Performed pre-trip and post-trip inspections to maintain vehicle safety and compliance.

• Coordinated closely with dispatch teams for optimal routing and timely updates on arrivals and departures.

• Ensured accuracy and completeness of all paperwork and freight, enhancing operational efficiency.Awards and Acknowledgements

States Logistics

Forklift Operator/ Aug 2022 – Feb 2023

• Managed the unloading process of trucks, verifying product lists against purchase orders to ensure accuracy and completeness.

• Identified and reported discrepancies such as overages, shortages, and damages to improve inventory accuracy.

• Supported shipping and receiving operations by assisting in product check-ins and order matching. Ferguson HVAC

Warehouse Associate-Delivery Driver/ Sept 2019 – Aug 2022

• Delivered AC units across Southern California using stake bed and box trucks, ensuring high levels of customer satisfaction.

• Communicated effectively with customers to confirm order accuracy before delivery.

• Assisted in the loading and unloading of customer equipment, including on-site placement as needed. UPS

Forklift Operator/ May 2017 – Jul 2019

• Safely operated freight handling equipment, adhering to all safety guidelines.

• Promptly reported any damaged packages, minimizing losses and improving customer service.

• Assisted customers with package transport and ensured freight documentation accuracy. Education

Trucking School Certification - 01/2023

(No restrictions, Doubles/Triples, and Tankers Endorsement) Bob Murphy High School

Graduated and received diploma 2017

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