Customer Service Administrative Assistant
Resume:
Thalia L. Ennis
Contact
Methuen, MA
**********@*****.***
Professional Summary
Dedicated professional with a strong commitment to teamwork and effective communication. Demonstrates a readiness to learn and adapts quickly in dynamic
environments. Known for excellent people skills and creativity.
Education
Westfield State University
Westfield, MA
Bachelor Science, Liberal Arts
Business/Marketing/Mathematics
Art Minor/Graphic Design
Key Skills
Marketing Research
Creativity
Adaptability
Customer Service
Proficient in Excel, Epic, Adobe
Extracurricular/Volunteer
Women in Business – Treasurer
Foster Kids of Merrimack Valley
Varsity Women’s Soccer
MASCAC Champions 2018
Experience
JULY 2022 - PRESENT
Administrative Assistant Axia Insurance Services Effectively manage office operations ensuring seamless administrative support, calendar management and
accurate data entry. Reliably fulfills customer service needs including payment processing and timely
customer communication. Conducts market research
and assists in the creation and development of marketing brochures and websites.
SUMMER 2021
Customer Service Wellfleet Insurance
Provided timely customer support in relation to insurance policy verification and insurance waiver process.
2020 TO 2022
Site Coordinator YMCA of Greater Westfield
Created lesson and activity plans for students.
Responsible for set-up and supervision of before and after school programs. Prepared monthly reports and student plans and effectively communicated with parents.
2016 TO 2020
Educator/Teacher’s Assistant YWCA Greater Lawrence Supervise students and help with homework/activities. References
Available upon request
Contact this candidate