Customer Service Data Entry

Tiesheia Williams

Saint Paul, MN ***** – ************@*****.*** – 651-***-****

Professional Summary

Shipping and Receiving Warehouse Professional with a demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment.

Selected Skills

Customer Service Operations

Microsoft Office Suite

Warehouse Management

Cashiering

Packaging and Receiving

Data Entry

Inbound and Outbound Logistics

Inventory Management

Professional Experience

Warehouse Worker Target Woodbury, MN September 2021 - Present

Follow all safety policies and procedures to ensure a safe working environment for all team members.

Pack, load, and ship items to stores and guests.

oMaintained high level of accuracy, zero margin of error on roughly 500 packages scanned daily.

Work safely, quickly and efficiently to handle freight and move inventory throughout the warehouse.

Maintain a neat, clean, and organized work area.

Maintains positive and respectful attitude while working independently and in a team environment.

oReceived top marks and daily recognition as top performing employee.

Delivery Driver and Customer Service Door Dash Saint Paul, MN August 2020 - Present

Delivers high-quality products to customers in a safe, courteous, and timely manner.

Employment Specialist Daily Grind Saint Paul, MN August 2020 - Present

Assist human resources with talent acquisition and recruitment processes.

Conduct employee interviews to match with employer partners.

Seasonal Inbound Distribution Worker Target Woodbury, MN September 2020 – November 2020

Seasonal warehouse associate responsible for assisting the inbound warehouse distribution department.

Education and Training

Twin Cities R!SE Remote E-Learning

Empowered Call Center Training February 2022

Completed intensive Emotional Intelligence training to assist with managing conflict, giving constructive feedback, and working effectively with an employment coach about careers and opportunity navigation.

Developed skills related to problem-solving, critical thinking, and effective workplace communication in employment settings mainly call center and customer service.

Demonstrated working knowledge of the Microsoft Office Suite and developed effective internet search and navigation skills. Built keyboarding speed and accuracy.

Area Adult Learning Cooperative Saint Paul, MN

High School Diploma – Office Administration

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