Client Service General Labourer

TASHA HOLGATE (***) *** – **** *****************@*****.***

GENERAL LABOURER

Over 15 years of experience providing outstanding client service as well as developing and maintaining a strong rapport with clients, co-workers, and management

SUMMARY OF QUALIFICATIONS:

Well versed at performing a variety of interior and exterior maintenance duties such as sweeping and mopping, isles and entrance way, disposing of garbage, operating compactors and cleaning windows as well as wiping down shelving and food contact surfaces and counters

Experienced with receiving, opening, unpacking, and stocking food products and merchandise, as well as taking inventory and examining merchandise

Able to greet customers and establish price of goods, services or admission and tabulate total payment required using electronic or other cash register, optical price scanner or other equipment

Proficient in the use of computers, working knowledge of Microsoft Office Word and Excel, and the ability to type over 65 wpm

Strong numerical and analytical skills with the ability to work in a fast-paced environment

Able to prioritize customer assistance over other tasks while maintaining attention to detail and protocol

Able to learn new skills quickly, work under minimal supervision as well as in a team setting

Strong originality and creativity skills: imagination, improvisation, musical, artistic, and writing skills

RELEVANT EMPLOYMENT EXPERIENCE:

Courier (2023 – 2024)

Oasis Employment & Resource Centre – Toronto, ON

Responsible for picking up packages from the resource centre and the delivery to the designated locations

Taking responsibility for high-value or confidential items

Scheduled the assigned routes for efficient and on-time delivery and filled out the company logs, upon completion of each delivery

Packager/General Labourer (2016 – 2017)

Employment Solutions – Toronto, ON

Worked at various locations as a general Labourer and material handler

Performed a variety of assembly Line duties, order picking and packaging

Cleaned up debris around construction sites and assisted the assigned cleaners for detailed cleaning projects

Kitchen Assistant (2007 – 2009)

Oasis Café – Toronto, ON

Responsible for welcoming and seating customers, informing patrons about menu items, specials, events, and products

Took orders and accurately and relayed it to the kitchen staff

Prepared and served hot and cold refreshments

Cashier/Kitchen Assistant (2005 – 2006)

Burger King Restaurants – Toronto, ON

Responsible for operating the cash register, accurately handling cash or cashless transactions and providing payment receipts

Ensured the food and other ingredients were fresh, while maintaining a hygienic environment by cleaning surfaces and equipment regularly

Responsible for washing dishes and sweeping the eating, kitchen, and washroom areas

OTHER WORK HISTORY:

Client Service Representative, Vector Marketing – Toronto, ON (2012 – 2015)

Admin Assistant, Work Right Health & Safety Training – Toronto, ON (2010 – 2011)

PROFESSIONAL DEVELOPMENT:

WHMIS Certification, Employment Solutions & Training – Toronto, ON (2013)

Occupational Health & Safety Awareness, Employment Solutions & Training – Toronto, ON (2013)

First Aid & CPR/AED Level C, St. Johns Ambulance – Toronto, ON (2011)

O.S.S.D., Drewery Secondary High School – Toronto, ON (2001)

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