Breshelle Smith
Professional Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethnic, the ability to quickly adapt to new tasks and environments, and great computer skills.
6404 Lambeth Lane Fort Worth
tx, 76112
**********@*****.***
REMOTE WORK FROM HOME AGENT EXPERIENCE
Hyatt Hotel Corp, Fort Lauderdale, FL
March 2021-Current
Answered and assisted callers who were calling in to order a product or to be placed in the appropriate conference.
Blue cross blue shield, Marshall, TX — Customer Service Trainee
January 2019- February 2021
Handled customer service inquiries and problems via the telephone timely and accurately and educated the callers to ensure resolution is achieved on first contact.
Survey Administrator, Tx
May 2018- December 2020
Duties included calling customers shortly after a customer service interaction and performing a short interview about that experience. EDUCATION
EasternHills high school, Fort Worth — Diploma
August 2004 - Graduated May 2008
SKILLS
● Flexible
● Works well under
pressure
● Customer service
● Data Entry
● Typing
● Time management
● Microsoft office
References
Alicia Morrow- Blue cross
Blue shield
Phone number:
Chelsea Haynes- Hyatt
Phone number :
Rishantia Mccoy- Blue cross
blue shield
Phone number: