Customer Service Shipping Clerk
Resume:
LaTonia D. Flynn
Jacksonville, FL *****
Shipping Clerk, Warehouse, Clerical, Customer Service
**********@*****.***
Experienced production team member with 7 years of working with employees and customers. Ready to offer my experience in a significant and challenging position, in which if am given the opportunity to play a direct role in the growth and success of the organization. Strong written, verbal, and analytical skills.
Authorized to work in the US for any employer.
Work Experience
Security & Guest services
S.A.F.E Management
September 2023-Current
• Greeter, Ushers, ticket taker, and direct customers to areas of events. Event Security duties include access control, security screening, asset protection, field security, and response teams.
Ramp Agent
Quantum Aviation services
October 2023-Current
• Ensure our ground handling teams safely load and unload aircraft freight, including the buildup and break down of cargo pallets and freight containers. Asure customer safety standards are met when operating equipment such as K-loaders, tugs, and dollies, and shipping and security documents are completed and processed properly. Trainer/Hazardous Pick/Packer-Material Handler/Bulk Receiver Henry Schein Inc – Jacksonville, FL
March 2016 to February 2024
• Responsible for picking customer orders selected directly from primary product locations within the production areas. Also responsible for boxing customer orders for shipping that have been picked and loaded onto carts. Verifies information on location labels and customer packing lists to maintain high accuracy. Properly shipping hazardous material according to shipping regulation. Uses a cover sheet and cart for voice-directed picking. Training new employees. Greet Vendors when dropping off shipments to be received.
Distributor Service Coordinator
Biomet Microfiaxtion-Aerotek - Jacksonville, FL
May 2014 to November 2015
• Communicate with customers, distributors, and other individuals to answer questions, explain information, take orders and address complaints. Manage merchandise within warehouse, including packing, shipping, pulling and receiving merchandise. Resolve customers’ service billing complaints by performing such activities as processing credits or adjusting bills. Assemble medical equipment and implant sets insuring accurate product transfer within a systematic timeframe. Review documents such as work orders, bills of landing, or shipping orders to route material. Prepare documents for freight airway bills and international export bills. Maintain appropriate files and records, shipping logs, ship to details, tracking reports and receivables. Operate telephone switchboard to answer, screen or forward calls, providing information and taking messages. Processing outgoing mail using FedEx, UPS and USPS machine. Vault Clerk- Bank of America-Jacksonville Fl
May 2013 to November 2013
General Clerk/Customer Service/Data Specialist
Mckesson Inc - Jacksonville, FL
November 2005 to November 2011
Education
High School Diploma Englewood Sr High School
References Upon Request
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