Customer Service Representative

Tracey Grinder *** Quattlebaum RD Clinton, AR ****1

• 870-***-**** Cell

Objective

A challenging position working with people. A job at which I can devote my personal skills. Experience

Fedex Freight\ Techconnect Harrison, AR

Customer service representative February 2012 to December 2013 Trained in small packages and Freight

Arkansas Department of Health Marshall, AR

Personal Care Service and Home Health Aide Oct 2010 to Aug 2011

>Provide care for elderly in their homes

Alltel/Windstream Communications Harrison, AR

Customer Care Representative April 2000 to Nov 2009

>Able to diffuse difficult situations and work in a fast paced, sometimes stressful environment. I worked well with others and am able to be a team player with a positive attitude who is able to work flexible hours.

>Received 3 best monitored call awards, perfect attendance rewards and several customer compliments. Beldon Wire and Cable Clinton, AR

Certified Electrical Tester and Quality Inspector July 1992 to April 2000

>Lead Rep in rubber department on the third shift

>Operated an auto-ejector mold

>Relief operator and also supervised departments and filled in when fellow worker were absent Clinton Ready-Mix Concrete, Inc. Clinton, AR

Administrative Assistant June 1992 to July1992

>Worked accounts payable, accounts receivable, filing, dispatched and switchboard

>Provided kind and friendly customer service for the company

>Handled payroll for fifteen employees

Education

Shirley High School Shirley, AR

GED 1989

Arkansas Department Of Health Marshall, AR

Aid Training Sept 2010

References

Alison Evans: (501) 733 - 8084

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