Service Advisor Customer

ANDRE MCQUEEN

Sterling, IL, *****

*************@*****.*** / 815-***-****

SUMMARY

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and physical labor Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector. SKILLS

Service Estimates

Data Entry

Service Recommendations

Technical Support

Customer Service

Price Quoting

Strong Work Ethic

Mechanical Aptitude

Material Handling

Equipment Operation

Equipment Maintenance

EXPERIENCE

Service Advisor / Blains farm and fleet - Sterling 02/2024 - Current Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards. Explained the features and benefits of products or services offered by the dealership to customers. Prepared invoices for services rendered and collected payments from customers. Ensured that all customer inquiries were handled promptly and accurately. Service Advisor / Blains farm and fleet - Sterling 12/2020 - 08/2022 Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards. Explained the features and benefits of products or services offered by the dealership to customers. Prepared invoices for services rendered and collected payments from customers. Inspected vehicles for needed repairs or maintenance services and advised customers accordingly. Cook / Dairy Queen Grill & Chill - Morrison, Illinois 06/2019 - 10/2020 Provided guidance to junior cooks regarding food preparation methods and techniques. Supervised and trained kitchen staff on proper preparation techniques. Coordinated with wait staff to ensure timely delivery of meals to customers. EDUCATION AND TRAINING

High School Diploma 05/2022

Morrison High School - Morrison, Illinois

AM

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