Hospitality

Key Skills

Modern principles of finance and business services applicable to financial services

Account development & questions. Financial systems in resource-based planning

Vast telecommunications knowledge of operations in a public organization

Dedicated to process improvement, analyzing complex situations

Software, Computers and POS terminal proficient

Dynamic, Self-Motivated, Dependable

Technical & Drivers PC skills, Managing change and sensitive documents

Windows/Excel/Microsoft Office Suite/Word/Email/QuickBooks

Experience

Customer Specialist, Fry’s Food, 01/2022 - Current

Typing and data entry

Providing customer service

Researching and responding to inquiries from customers, and employees

Maintaining updated training and standards weekly

Service Specialist, BYOB, 09 /2019 – 01/2022

Opening and closing duties/ nightly deposits/answering Phone calls

Assisting customers with ingredients or equipment needs

Performing weekly inventory, stock, replenish, organize items accurately

Providing outstanding customer service, new employee training

Surpassing sales projections for previous years

Dollar Tree, Assistant Manager, 02/2016 – 09/2019

Managing associating Overseeing daily store operations, including opening and closing procedures

Managing inventory levels by ordering stock and conducting regular audits

Training and supervising employees

Ensuring high-level customer service

Education

Tucson High Magnet School

High School Diploma, 2006

Awards: Pima Community College Art Scholarship, 2006

Pima Community College

Associates of Applied Sciences

Expected graduation: 2024

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