Assistant Director International Student
Resume:
Entela Ilirjani
**************@*****.***
Motivated, compassionate, detail-oriented team player with the ability to resolve inconvenient situations in a diplomatic manner. Excellent knowledge of cultural competence, full awareness of cultural worldview religious practices, and cross-cultural skills. Passionate about people and excellent communication both written and verbal. Tremendous growth on the educational level. Goal achiever through leadership methods, arduous work, and perseverance. Consistent and predictable in bridging two pillars of knowledge-economic and management into thoughtful, rational acts of decision-making.
Education:
Berkeley College, Woodland Park NJ 2022
Master of Business Administration in Management.
Member of The National Society of Leadership and Success.
Member of The International Society of Female Professionals.
Berkeley College, Brooklyn, NY 2020
Bachelor of Business Administration, Health Services Management. (Cumulative of 3.7 GPA).
Allen School of Health Sciences Brooklyn, NY 2007
Medical Assisting
Experience:
NYCDOE Teacher of Health Science December 2021-Present
Advantage Care Brooklyn, Practice Assistant, February 2021- April 2021
Managed the daily clinical operation of the practice while coordinating services for the medical practice and facility.
Organized and evaluated appointment procedures and patient service.
Managed patient records and IT.
Controlled the supply of medical equipment.
Led a team made up of medical help, receptionists, and medical secretaries.
Actively pursued strategic and operational objectives.
Extend Fertility New York, Operations Manager, February 2018 -January 2020
Maintained constant communication with management, staff, and vendors to ensure proper operations of the clinic.
Organized meetings and managed databases.
Booked transportation and accommodations.
Organized company events or conferences.
Dealt with correspondence, complaints, and queries.
Ensured operational activities are still on time and within a defined budget.
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Entela Ilirjani
Intermed Care PC Clinic, Brooklyn NY Front office & Medical Assistant May 2015 – April 2018
Collected, recorded, and obtained patient information, medical history, and laboratory results.
Took and recorded vital signs and emphasized significant changes in patient’s health to physicians.
Helped physician with medical procedures along with calling in medications as needed.
Performed EKGs, venipunctures, injections-ray, allergy, spirometry, and metabolic tests.
Barbone Restaurant, Manhattan, Restaurant Manager, Bookkeeper August 2006 - April 2015
Ensured incoming staff follows company policy.
Trained staff to follow restaurant procedures.
Maintained safety and food quality standards.
Ensured customers are happy and handled complaints.
Organized schedules and coordinated and managed employees’ hours.
Recorded payroll data.
Additional Skills and CERTIFICATIONS:
Master’s degree in business administration
New York State Teacher Certification
Certified in Child Abuse Identification and Prevention, School Again Violence, DASA Part 1&2, Master Sub Teacher Online Training.
“A” student of Health Communication Course, Management of Healthcare Course, Ethical and Legal Aspect of Healthcare Course, Community Health and Medical Care Course, Management Health Care Delivery Course, Research Methods for Health Service Course, Health Services Management CAP, Course.
Bachelor’s Degree in Business Administration and Health Service Management.
AOS Degree in Business Administration, Certified Medical Assistant.
Excellent knowledge of Medicaid/Medicare insurance plans.
Medical Terminology, Medical Office and Clinical Procedures, Medical Billing and Coding.
Licenses: Phlebotomy, EKG, ICD/CPT Coding, Spirometry Testing, Vital Signs.
Food Manager Certification.
Language: English, Albanian, Italian, Serbo-Croatian, Greek.
Volunteer, Translator, Long Island College Hospital, Brooklyn, NY September 2004-March 2008
Translated from English to the Albanian language. Helped Albanian new families of autistic, diabetic children in developing strong commitment and relationships with primary care and specialist. Translated and explained doctors’ care plans and helped to schedule group-supported patients ‘meetings and activities.
Volunteer, PTA Member of Poly Prep Country School, Brooklyn, NY, September 2004-March 2014.
Trained the lower school students and helped them recognize the signs of Type one Diabetes among their classmates. Trained them to apply for help while waiting for medical aid to arrive.
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