Administrative Assistant Customer Service
Resume:
Daniel J. Davies
253-***-**** - Cell
******.******@****.***
Objective:
To be able to excel in all that I do knowing that my work ethic is strong and helps me achieve the goals set for myself.
Professional Summary
I have held Experienced Administrative Assistant positions to Doctors, Insurance Agents, and the like. While holding these various positions I learned self-discipline, a strong work ethic, and how to accomplish many tasks and goals with efficiency and ease. In doing these various jobs both pre-college and post I have learned that God is bigger than a job. He will guide you where you need to be when you need to be there. It is not always in your time, but in His. I have worked hard to get where I am, and it has been a struggle at times, but God has strengthened me through the trials and tribulations and I am a better Man of God for it.
Education
Concordia University, Seward Nebraska
Bachelor of Science in Psychology
Bachelor of Science in Sociology
Certificate as a Director of Christian Education, emphasis in Student Ministries
Minor in Theology
Graduated spring of 2006
Orange Lutheran High School, Orange California
High School Diploma
Graduated spring of 2002
Experience Highlights
FloHawks Septic & Plumbing – Puyallup, WA (October 2020 to Present)
-Dispatcher for 50+ Technicians daily
-Lead Customer Service Representative
oLeading a Team of 4 – Training and Monitoring Daily
Sunset Auto Wholesale – Tacoma, WA (April 2019 to March 2020)
-Executive Assistance Duties
-A/P, A/R, Data Entry, Sales, Customer Service, Business Development Center
American Income Life Insurance – ALTIG – Tukwila, WA. (Mar. 2016 to Mar. 2019)
-Licensed Producer – Selling Insurance for juveniles under the age of 18.
-Supervising new producers and helping them to become better agents.
RandStad SourceRight (Microsoft Division) – Renton, WA. (Jan. 15, 2014 to Sept. 15, 2016)
-Reviewing and Approving Resumes for potential Microsoft employees.
oData Entry, Microsoft Office, Power Point, Excel & Word Processing
oWord Processing @ 71/wpm
Farmers Insurance – (June – August 2002 – 2006 & Sept. 2010 to Dec. 2013)
-Working as Office Manager for an Insurance Agency/Brokerage Firm.
-Duties include: Filing, Answering Phones, Data Entry, Working with Clients both in person and on the phone and calling in payroll for the staff.
-As the office manager I am also in charge of a support staff of two other individuals.
-Any other duties that are asked of me are completed in a timely manner.
LCMS Church – California (Jan. 2008 – Sept. 2010)
-Worked under the Senior Pastor as a Director of Christian Education
oFacilitating Trips, Bible Studies, Youth Group Events, Mixers, Socials, Mission Events, Community Outreach Programs, etc.
oSubstitute Taught Sixth - Eighth Grade Religion.
oFacilitated all Fundraising and growth opportunities through the youth group ages 8 – college-age adults.
oFacilitated multiple different Tutoring sessions for various subjects and grade levels.
Trinity Lutheran Church – Downtown Orlando, FL. (July 2006 – Aug. 2007) Internship
-Worked under the Senior Pastor as a Director of Christian Education
oFacilitating Trips, Bible Studies, Youth Group Events, Mixers, Socials, Mission Events, Community Outreach Programs, etc.
oSubstitute Taught Sixth Grade Religion, Seventh Grade English & Math, and Eighth Grade Religion, History, and Math.
oFacilitated all Fundraising and growth opportunities through the youth group ages 8 – college-age adults.
oFacilitated multiple different Tutoring sessions for various subjects and grade levels.
Concordia University, Seward Nebraska – (Sept. 2002 – May 2006)
-Worked with the University’s President and Development Coordinators to create and manage and facilitate a full-time Alumni telemarketing phone-a-thon to help the advancement of the funds to the University through its constituents.
-Maintained a positive morale with the telemarketers while implementing bonus systems and other incentives to generate greater results.
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