Customer Service Public Relations

Obed Appiah

** *** ******* *****

Brampton, Ontario

Email:********@*****.***

Mobile:437-***-****

Exceptionally reliable, multitasker, and result-oriented administrative professional with years of experience in Managing projects and initiatives. I am skilled in providing high level administrative support to executives and contributing to the company's overall performance.

Core Competencies

Senior Administrative Officer

Media Relations

Public Relations

Customer service

Office Administration

Events Management

Protocol Duties

Good oral communication skills

Computer Skills {MS Office: word, excel, power points}

Team builder

Team Player

Languages{Excellent}

Ability to work without supervision

Professional Experience

My Passion is to gain a strong level position utilizing academic qualifications, and interpersonal skills, in solving problems to help achieve the corporate objectives of your institution

Manager- Job 600 Facility

Parliament of Ghana

January 2018 to January 2024

Responsibilities:

*Administrative duties within the Members Services Center.

*Streaming daily operations and reducing administrative errors.

Assist with general administrative task and projects within “the Job 600 Tower Block “

Allocation of Offices to Members of Parliament and staff of parliamentary Service of Ghana

Lead the maintenance of the facility

Overseas approval on the usage of committee rooms

Ensure compliance with legislative and regulatory obligations as enshrined in the occupational health and safety policy

Assistant Director IIA -Citizen Bureau Department

Parliament of Ghana, July 2023 to June 2024

Provide the media and CSOs the opportunity to easily share information and their research findings with Parliament and to obtain relevant information from Parliament to support their work.

Facilitate capacity-building for the media and CSOs on how Parliament works and the entry points that exist for collaborations with Parliament.

Collaborate with media and CSOs to support public education and sensitization on the work of Parliament and the duties of Members of Parliament.

Facilitate effective engagements between the Speaker, Parliament, CSOs, and the media including their participation in the work of relevant Committees of Parliament.

Facilitate the development and implementation of Open Parliament Initiatives.

Develop and implement a public engagement model for Parliament.

August 2004 –December 2022 Parliamentary Service of Ghana

Public Affairs Officer

RESPONSIBILITIES

Support the Director of Public Affairs and the Press to develop jlllPublic Affairs strategies.

Prepare high-quality briefing materials for political audiences and senior internal audiences.

Identify opportunities and draft responses to parliamentary, government, and other consultations.

Monitor political environment and feedback timely intelligence to all relevant internal staff.

Develop and manage the parliamentary contact database, assessing information and acting on it where needed.

Protocol duties and event management.

Media Relations.

Education and Professional Development

GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION: 1st June 2015

PUBLIC ADMINISTRATION – Master’s Degree

GHANA INSTITUTE OF JOURNALISM – 18TH JUNE 2009

BA Communication studies - Bachelor’s Degree

GHANA INSTITUTE OF JOURNALISM – 15TH JULY 2002

Diploma in Public Relations – Diploma

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