User Experience Ui Designer

Mark Feilberg

Portfolio: https://markdesign.squarespace.com/

949-***-**** ************@*****.***

Denver CO, 80205

Summary

I translate complicated business problems into simple design solutions

Skills

Systematic Problem-Solving: Adept at thinking broadly and deeply when addressing challenges.

Attention to Detail: An obsession with precision and consistency, coupled with strong UI skills.

Figma Expertise: Proficiency in Figma and an understanding of how it translates to code.

Documentation: Passion for not just creating but also documenting, educating and communicating design standards to others.

Empathy for Customers: A deep desire to improve the customer’s experience. Website visitor satisfaction and user experience improve sales and conversion rates.

Continuous Learning: Commitment to staying updated with the latest UX Design trends, tools, and best practices. “No matter your seniority level, learn like a junior”

Confidence: The ability to advocate for design by both informing and supporting the design decisions and the business goals. Also able to work independently and as part of a team and communicate effectively with technical and non-technical audiences.

Work Experience

Have Heart Creative -

Freelance Product Designer – Jan 2024 – Present

Designing people first digital experiences

Specializing in providing UX/UI Design and no-code development for startups

Dish Network -

UX/UI Designer II – Boost Mobile, Feb 2022 – January 2024

Working within Dish Networks Retail Wireless brands such as Boost Mobile, Boost Infinite, Project Genesis, and Republic Wireless.

Improved Boost Sales Portal (Boost Mobile Sales Agent Application) sales through AutoPay enhancement during switch plans flow from 29% to 58%

Partnered with analytics team to improve metrics and to identify new areas of opportunity

Helped in creating and maintaining a Design System on Figma, using the Atomic design methodology, supporting over a thousand components and Dish branded-themes (e.g. Boost, Infinite and Genesis), leading to faster mock-up generation and increased consistency across platforms.

Worked on the design standards for the retail wireless e-commerce websites, including UX, accessibility, and responsive design

Working closely with the engineering team to implement complete customer flows on AEM and Magento, including MyAccount, Activation and Buy flows.

Modify, enhance, and influence design specifications and assets suitable for implementation

Consultant

Freelance UX/UI Designer, Jan 2021 - Jan 2022

Designed across many different industries including E-Commerce, Fashion, Gaming, Sports Betting, Fintech ect.

Within the thirteen months I was freelance designing I accumulated over 30 freelance projects under my belt

Design information architecture and wireframes that both meet business goals and ensure a positive user experience

Actively and consistently supports all efforts to simplify and enhance the customer experience

Organize files and follow all established design patterns when applicable.

Participate in design and wireframe reviews and brainstorming sessions to help solve problems

SuperWorld

UX/UI Designer, Sep 2020 – July 2021

Conceptualize and design SuperWorld’s augmented reality (AR) mobile application with a current focus on social media marketing and crypto art marketplace (NFT’s)

Create 90 high-fidelity prototypes for Engineers to implement in the new mobile application launch

Collaborate cross-functionally with Product Managers and Engineers from conception to early implementation, establishing product requirements, technology limitations, and user flows

Bring knowledge of new design techniques

Work closely with the wider design team to drive cross-platform consistency

Coordinate with the cross-functional team to understand expectations, priorities, and necessary deliverables

Education

University of California, Irvine

UX/UI Design certification. Earned badges in User Experience and Design Thinking, Interface Design, Visual Design and Web Design.

Colorado State University

Bachelor of Arts in Interdisciplinary Liberal Arts

Minor in Business Administration

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