Sales Associate Merchandise

PROFESSIONAL SUMMARY

. Skilled merchandising team player experienced in markdowns,

special promotions and seasonal displays. Moves merchandise, stock shelves and adjust racks for most effective impact. WORK HISTORY

Sales Associate, 03/2022 to Current

T-ROC/Optimum - Totowa, NJ

Merchandise Associate, 02/2019 to 02/2022

Lowe's

CONTACT

Address: Clifton, NJ 07013

Phone: 973-***-****

Email:

********.*****@*****.***

WWW: Bold Profile

SKILLS

MOHANNED BAKEZ

Provided positive first impressions to welcome existing, new, and potential customers.

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Answered customer questions regarding sizing, accessories, also proper care for merchandise.

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Solved customer challenges by offering relevant products and services.

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Increased sales by offering advice on purchases and promoting additional products.

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Maintained customer satisfaction with quick and professional handling of product returns.

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Provide at least 30 transactions weekly, with potential new gross add.

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Updated pricing and signage to complete product displays and educate customers

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Arranged consistent shelves, bins, and racks throughout the store by following established planograms on a weekly bases

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Built end caps and aisle displays to highlight products and support the latest promotions

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• Maintained neat and clean work areas for a professional appeal Was part of the MST team when the Lowes Store (1957) Won the award for Best Looking Lowes store in the entire country

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Answered customer questions regarding store merchandise, department information, and pricing

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• Acquired license for a narrow reach vehicle

• Acquired license for an order pickle vehicle

Learned various skills and information on a plethora of tools and machines

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• Store organization

• Promotional support

• Merchandising expertise

• Stocking and replenishing

• Skilled problem solver

• Retail sales

• Computer literate

• Technical aptitude

• Customer-oriented

• Administrative support

• Cross-Selling

• Product Knowledge

Stocker Associate, 10/2018 to 02/2019

Kohls

Sales Associate, 07/2017 to 10/2018

Pharmacy One Abdoun

EDUCATION

Bachelor of Science, Computer And Information Sciences, 02/2023

Grantham University - Lenexa, KS

Bachelor of Science, Medicine (Pre-Medicine), 10/2018 Kabardino Balkarian State University - Kabardino Balkarian

• Managed team with numerous projects.

• Developed succession plans and promotion paths for all staff. Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards

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Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays

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Helped customers locate desired items and transfer oversized items to vehicles

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Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers

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Created balanced pallets to support efficient and safe sales floor replenishment

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Improved operational efficiencies while managing customers' requests, store inventory, transactions, new purchase orders, and pricing needs

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Used consultative sales approach to understand customer needs and recommend relevant offerings

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Demonstrated items to customers and create customer awareness, interest, and sales

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• Issued receipts and processed refunds, credits, or exchanges Counted and labeled prescriptions with correct items, and quantity

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• Verified order information against the computer database Updated computer system with current customer, payment and inventory information

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Assisted pharmacy staff in preparing medications and filling order

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• Stocked over 1000 products on a weekly bases

State

Did not Graduate for various reasons.

High School Diploma, 08/2010

Modern American High School - Amman, Jordan

• Coursework in basic surgery, histology, and traumatology.

• Graduated with 3.6 GPA

• Received Honor Roll numerous times

• Member of the Philosophical Club.

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