Sales Representative, Heavy lifting, management

Patrick Stockton

Richmond, VA *****

804-***-**** ******************@*******.***

PROFESSIONAL SUMMARY

Motivational Personal Fitness Trainer capable of assisting clients of all ages in reaching personal health and fitness goals. Skilled in ensuring proper form while practicing exercises. Accomplished in leading group fitness classes.

SKILLS

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Program development and management

• Operations management • Scheduling understanding

• Health and wellness

• Personal training and coaching

• Fitness instruction

• Motivational

• First Aid and CPR

• Demonstrating exercises

• Safety techniques

• Biomechanics knowledge

• Activity Planning

• Knowledge of human anatomy

• Safety and compliance

• Relationship Building

• Strategic Planning

• Sales and marketing

• Order management

• Strategic account development • Complaint resolution

• Key holder experience

• Recordkeeping strengths • Retail store support

• Data Entry

• Money handling abilities • Staff education and training • Computer proficient

• Service standard compliance • Training development aptitude

• Curbed learning time by effectively developing customer rapport and training clients.

• Created inspirational physical training initiatives to foster healthy lifestyle decisions.

• Taught clients how to properly operate exercise equipment.

• Increased membership enrollment by using innovative sales and promotional techniques.

• Screened clients and performed client assessments.

• Bolstered customer satisfaction ratings by managing issues and providing dedicated

service.

• Designed specific workout systems for individual clients based on performance

• Provided clients with safe and reasonable exercises to perform at home or at gym

• Developed organization systems for personal fitness plans, records and contracts.

SALES REPRESENTATIVE CUSTOMER SERVICE MANAGER 04/2008 to Current ASAP Tees - Chalfont, PA

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Drove operational improvements which resulted in savings and improved profit margins.

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Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

• Maintained excellent attendance record, consistently arriving to work on time.

SALES REPRESENTATIVE 03/2012 to 01/2018

Bay Comm - North Chesterfield, VA

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Delegated assignments based on project needs and knowledge of individual team members.

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Ensured projects were completed according to approved time, quality and cost estimates.

• Executed basic trade activities such as electrical, mechanical, plumbing, piping, carpentry, concrete work, monitoring safety regulations and performing other duties as assigned.

• Maintained records and logs of work performed and materials and equipment used.

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Utilized various sales techniques to develop relationships with customers and drive sales.

EDUCATION

James Madison University - Harrisonburg, VA Bachelor of Science Psychology, 06/2004

• Awarded NCAA scholar athlete

• Elected Captain of Swim team

• Minored in political Science

• Continuing education in Counseling

CERTIFICATIONS

• Certified Personal Trainer (CPT) ACE Fitness.

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