Customer Service High Volume
Resume:
ANELDIA RILEY
Los Angeles Ca. 90018
Aneldia7 @gmail.com
PROFESSIONAL SUMMARY
Excellent leader with over 20 years in Customer Service and Sales in a fast pace work environment.
Exceptional problem solver, drive to succeed with strong interpersonal skills. Excellent communication
and presentation skills. Over 15 years in Banking/Collection. Experience in High volume call center
documentation filing. Handle large sums of currency and bank deposits.
‘SKILLS
Customer Service, High volume calls, over 15 Years in Banking /Collection, Documentation of calls,
Research information in a timely manner, Bank Deposits, Transportation to client homes to collect
Premiums, Filing Documents, Handling large sums of currency, Microsoft word, etc.
EXPERIENCE
JEWELRY COMPANY
VALLIAINI Jewelry- 6000 Sepulveda, Culver City CA Sept 12, 2022 — Feb 2024
Kay Jewelry- 6000 Sepulveda Suite 2399 Culver City CA Mar 2022 — Sept 11, 2022
* Sales, Cashier, Repairs, customers Service, Processing Credit Applications, Counseling, Etc.
INSURANCE COMPANY ~ Insurance Agent
United Insurance — 5601 Slauson Ave #105 Commerce CA Mar 2017 — April 2022
Anthem Blue Cross — 13636 Ventura Blvd Sherman Oaks CA Sept 2016 — Mar 2017
© Customer Service, handle high volume calls, assist customers with Health Plan Options, Mail
Processing, Research information, Document all calls, Travel to collect Premiums, Bank
Deposits, Right New Business, Etc.
Bank of America — Senior Collector I!
* Customer Service, assist with Debt Programs, Payment Processing, High volume calls (inbound
and outbound call), Research information Etc.
Education
© Trade Tech College
* Mathematic, Study Theater Arts
Insurance License -
© Life and Health 2015-Current — Property and Casualty 2017 — Current
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