Real Estate Information Technology

Planned career break

Motherhood

India

Company Description

Took intentional pause to focus on full time motherhood. Excited and energised to return to work.

Proactively pursued certification and remote learning about stock markets. Trader/ Investor, Stock Markets

Self Employed

leander, Texas

Self Employed

Day and Swing Trading.

Consult and Managing funds for family and few close friends to help them create wealth.

Sr. Consultant- Quality, Investment Banking

Polaris Software Lab Ltd., (Now Virtusa Pvt Ltd.,) Hyderabad

Information Technology (BFSI)

Process Implementations and re engineering activities to enhance Project efficiency with team of 4 reporting into me.

Develop and implemented metrics.

Developed training decks to train Project Managers. Auditor- Quality Management Systems

Emirates Airlines

Dubai, UAE

IT- Airlines

Conducted audits for any noncompliance.

Facilitated CMMI Implementations.

Created and imparted trainings on QMS.

Implementations of Best practices and lessons learn from Audits. Manager- Service Quality

Mashreq Bank

Dubai, United Arab Emirates

Banking

Conduct periodic service surveys to identify gaps

Ensure proper resolution and acknowledgement of customer complaints. Develop metrics to review and analyze process performance. Implemented improved customer service processes, reduced customer dissatisfaction by 80%

Train Branch Manager and staff on TQM

SKILLS/ STRENGTHS

Project Management Skills

Analytical Skills Execution Excellence

Stakeholder Management

Risk Management

EDUCATION

Masters in Business Administration in

Finance

Bangalore University

C 1996 - 1998

Post Graduate Diploma in Personnel

Management & Industrial Relations

Bharatiya Vidya Bhavan

C 1995 - 1996

TRAINING / COURSES

Certified Mutual Fund Advisor, NISM, India

Introduction to CMMI Ver 1.3, SEI

Certified IRCA ISO 9000 Lead Auditor

Certified Software Quality Analyst

Risk Management

www.enhancv.com

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Uma Devi Saraswat

Experienced Finance Profesional seeking Full Time Opportunities 737-***-**** ***************@*****.*** Leander, Texas PROFESSIONAL SUMMARY

Knowledgeable and dedicated customer service professional with extensive experience in Various industries. worked with Banks, Insurance companies, IT, Airlines, healthcare and Finance. Managed Teams and motivated teams. Specialize in quality, speed and optimization of organizations processes. EXPERIENCE

C 2002 - 2005 +

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C 2000 - 2002 +

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C 1995 - 2000 +

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EXPERIENCE

Consultant- Quality Assurance

Xansa (India) Ltd.,

Delhi, India

Information Technology

Planning, Coordinating and conducting Process Compliance Audit Conducted Spot check/audits to ensure that Audit Standards are exercised.

Software Test Engineer

Virtusa (India) Pvt. Ltd.

Hyderabad, India

Information Technology

Test Case Design and Execution

GUI, Database Testing, Functional Testing, Bug Reporting. Team Lead- Unsecured Loans

Citibank

Dubai, United Arab Emirates

Banking

Restructuring and rescheduling of the Delinquent Loans and Credit Cards Skip Tracing, Liaison and Arrangement for the payments from Overseas Lead and managed a team of 15 and responsible for their overall targets www.enhancv.com

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