Charlene Seals P: 414-***-**** (cell) 414-***-**** (home)
Email: *******@**.**.***
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My name is Charlene, I am a well qualified and dedicated financial professional. I have exemplify my ability in my current and pass positions for over 20-yrs. I’m currently seeking a professional position in a reputable financial institution.
Qualifications
Excellent oral and written communication. Over 20 years of banking and finance experience. Education in busniess and banking.
Strong ability to handle multipul projects and find solutions to each task at hand. Managed and supervised teams to ensure quality work. Effective organizational and time management skills.
Skills
Bank Operations Cross-selling Makes sound transactional decisions
Meets companies policies and directives are met
Strong attention to detail and accuracy
High level of professionalism
Excellent in identifying customers needs
Achievements
Perfect attendance
Designated Teller Training
Top sales manager (2-quarters)
Education
1991 Associate Certificate - Teller Training Institute
Milwaukee WI Major in Business and Banking
1979 High School Diploma - Washington High School
Milwaukee WI
Employment Experience
2021 – present First Midwest Bank/Old National Bank (Supervisor & Relationship Banker)
Assist customers with checking and savings deposit
Open and close the branch, order cash for the branch
Prepare staff schedule for the month
Coach tellers and assist with other sales projects
Assist with redeeming savings bonds
2018- 2021 Tri City National Bank/ Supervisor
Assist customers with checking and savings deposit
Open and close the branch, order cash for the branch
Prepare staff schedule for the month
Coach tellers and assist with other sales projects
Assist with redeeming savings bonds
Help and train new supervisor
Order checks and debit cards for customers, personal and business accounts
2013 – 2018 BMO Harris Bank Associate, Personal Banking
Assist customers on the phone with account questions & process customer transactions.
Order customer debit cards, order personal checks, place stop payments, process funds transfer on personal accounts, assist with setting up on-line banking, etc.
2008 - 2013 Potowatomi Bingo & Casino Settlement Assistance
Daily balance the casino, order currency for the vault, balance nrt machine, balance cashiers paper work, etc.
2004 – 2008 TCF National Bank Branch Manager
Coach and develop staff for promoting products, supervise new accounts, manage supervisor & lead tellers, balance vault, order currency, balance morning reconciliation’s opening & closing the bank, balance the tyme machine and prepare supervisors, tellers & personal bankers schedule. Hire & terminate employee.
2002 – 2004 TCF National Bank Assistant Branch Manager
Supervise tellers, co-supervise new accounts, Work with teller cross-selling, track referrals, logging teller’s variations. Schedule team meetings.