professional summary
experience
education
Valrico, Fl 33594
W: ******************@*****.***
Patient Scheduling
HIPAA Compliance
Medical Terminology
Data Entry
Claims Processing
Microsoft Office
Insurance Knowledge
Sales closing
Customer Service
skills
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jessica
reynolds
j r
Hardworking Medical Assistant with advanced clerical and patient support skills. Manages flows efficiently with organized approach and good multitasking abilities. Coordinates check-ins, intakes and supply replenishment for smooth operations. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail- oriented. Willing to take on any task to support team and help business succeed. Florida Pain Medicine Riverview, Fl
July 2022 - Current
Medical Assistant
• Completed intakes, measuring vital signs and documenting symptoms.
• Educated patients on prescribed medications, treatments and procedures.
• Reviewed test results for completion and abnormalities.
• Supported medical staff by answering phones and preparing supply orders. Family Implant and Cosmetic Dentistry Brandon, 33511 January 2020 - August 2020
Insurance Coordinator
Assisted patients with obtaining financial assistance or managing individual payment options.
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Worked closely with legal counsel on complex cases requiring additional expertise or intervention.
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Maintained accurate records of client interactions, transactions, and outcomes using specialized software programs.
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Dish Installations Riverview, FL
January 2016 - October 2019
Sales Representative
• Investigated and resolved reported customer issues for improved customer satisfaction.
• Determined customers' needs based on sales calls and face-to-face meetings.
• Responded quickly to customer concerns or requests within target timeframes. Overcame objections with successful product demonstrations and persuasive communication skills.
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• Maintained monthly quota of 75% sales or higher
• Building and maintaining rapport with new and existing customers
• Upselling products based on customer preference
Certification - Medical Assistant
Southern Technical College, Brandon, FL
July 2022
language
English - Native