Customer Service Technical Support

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JASMINE TAYLOR

Augusta, GA 30906 762-***-**** ****************@*****.*** WWW: Bold Profile Customer-oriented Applecare Advisor committed to delivering optimal customer service through professionalism and product knowledge. Flexible and perceptive individual with Number years of experience providing ongoing technical advice and support while driving sales. Expertise in Apple product troubleshooting and integrating multiple Apple devices.

Resolve Technical Problems

Apple IOS

Computer System Diagnostics Software

AppleCare Advisor, 06/2021 - 09/2022

Teleperformance – Utah

Resolved service and technical problems for customers by asking clear and specific questions. Managed call flow to respond to technical support needs of customers. Diagnosed and troubleshot hardware, software and network issues. Diploma : Math Science Social Studies Language Arts Reading, 04/2012 Augusta Technical College - Augusta, GA

English

Full Professional

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