Aurelia Sanchez
Walnut, CA *****
*******************@*****.***
Willing to relocate to: Monrovia, CA - Upland, CA - Arcadia, CA Work Experience
Office Coordinator/Administrative Assistant
Neptune Society West Covina - West Covina, CA
November 2021 to Present
• Making families feel welcome
• Answering phones
• Making appointments
• Greeting families
• Inputting contracts in computer
• Transferring calls
• Log in cremated remains
• Releasing cremated remains to families
• Customer service
• Filing contracts
• Ordering office supplies
• Ordering death certificates
• Transferring cremated remains into urn
• Taking first calls
• Calling families to set up appointment for pick up of loved ones ashes
• Mailing contract
• Taking payments in person /by phone
• Making copies
• Faxing
• Organizing room to meet with families
• Print reports
• Taking payments over the phone and in person
Call Center Representative
Emanate orthopedic medical center - West Covina, CA May 2019 to March 2020
May 2019 to March 2020
• Answering calls.
• Transferring calls
• Making appointments
• Confirming appointments
• Taking messages
• Returning missed calls
• Check messages from exchange
• Appointment reminder calls
Medical Assistant
Pasadena Liver Center - Pasadena, CA
March 2016 to July 2018
• Obtained patient vitals
• Responsible for scheduling patients appointments
• Call patients for appointment reminders
• Answer phone
• Cancel appointments
• Translate
• Room patients
• Preform Fibroscans
• Schedule paracentesis
• Discharge patients
• Order office supplies
• File papers
• Fax papers
• Make copies
• Help patients with filling out paper work
Education
High school diploma
Montebello High School - Montebello, CA
May 1989 to June 1993
Skills
• Translation skills
• Communication skills
• Typing
Certifications and Licenses
Certified Medical Assistant
CPR Certification
Assessments
Administrative assistant/receptionist — Proficient August 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Work style: Conscientiousness — Proficient
August 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.