Customer Service Administrative Assistant
Resume:
milana halaftaev
Glendale, AZ, *****, US
*************@*******.***
Work Experience
**/**/**** - **/**/2011
Logisticare Solutions, LLC, Customer Service Analyst Describe payment discrepancies to transportation providers to reduce inquiries and improve customer service
Managed multiple phone queues for providers and private party with 400+ calls
02/01/2012 - 05/01/2016
24/7 locksmith services, Administrative Assistant
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Establish work procedures or schedules and keep track of the daily work of clerical staff.
Use computers for various applications, such as database management or word processing.
Create, maintain, and enter information into databases. Schedule and confirm appointments for clients, customers, or supervisors.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Make copies of correspondence or other printed material. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Arrange conference, meeting, or travel reservations for office personnel.
Maintain scheduling and event calendars.
01/01/2017 - PRESENT
NB GARAGE REPAIR, Owner Operator
Read bills of lading to determine assignment details. Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders.
Education
2001
ISRAEL, High School in General Studies
Contact this candidate