Talent management, program management, Learning & Development

Education:

− MBA in Human Resources Management

− Master’s in advertising and marketing, Institute for Media Studies and Information Technology

− Master’s in history

Skills:

• Talent Management

• Learning and Development

• Organizational Development

• Talent Review

• Workday

• Succession Planning

• Performance Management

• Oracle HCM

• Change Management

• Content Creation

• Training Development

• Process Design

• Strategic Planning

Professional Experience:

DXC Technology, Houston, Texas Apr 2021 - June 2024 Senior Manager, Program Management - Talent Management and Organizational Development

• Ensure the integration and compatibility of learning technologies with existing IT infrastructure

• Led and manage HR projects focused on enhancing performance management systems and processes

• Designed and implemented resource and training development programs to support HR Business Partners and organizational needs

• Managed the design, development, and delivery of learning programs to enhance employee skills and leadership capabilities

• Led the design and implementation of comprehensive talent management programs, focusing on talent review, succession planning, and performance management

• Oversee and support talent management initiatives, including succession planning, leadership development, and employee engagement strategies

• Launch - Gen AI based Virtual Agent while training Service Desk and Virtual Agent

• Collaborate with senior leadership to align talent management programs with organizational goals and objectives

• Utilize Workday and Oracle HCM to streamline HR processes, enhance data accuracy, and improve reporting capabilities

• Facilitate organization-wide talent management programs, including assessment, development, and succession planning

• Building client delivery teams that deliver application management services to clients globally Merck, Rahway - New Jersey Nov 2020 - Apr 2021

Portfolio Manager (Project Manager), Learning & Development

• Managed key HR projects, focusing on process design and implementation for performance management and employee development.

• Provided support to HR Business Partners by developing training materials and resources aligned with organizational needs.

• Created and executed change management plans to facilitate smooth transitions and adoption of new processes and systems.

• Drove the development and execution of talent review and succession strategies, resulting in improved leadership pipeline and workforce stability.

• Coordinated and executed talent management programs, including leadership training and career development initiatives.

• Oversaw the use of Oracle HCM to streamline HR processes, enhance data accuracy, and improve reporting capabilities.

• Utilized Workday and Oracle HCM to track and analyze employee performance data, supporting data-driven decision-making.

KPMG - Montvale, New Jersey May 2019 - Apr 2020

Content Manager – Talent Management

• Provide IT based technical documentation guidance and oversight, bringing teams together. Content Presentation for e-Learning for Mexico and India Teams (Offshore) – storyboarding & evaluation.

• Asset Management and consistently meeting content strategy standards

• Prepared and updated new / internal training documents. Developed and implemented talent management strategies to support organizational growth and employee development.

• Developed and curated training materials, resources, and communication plans to support talent review, succession planning, and performance management initiatives.

• Implemented performance management processes that improved employee engagement and performance outcomes.

• Designed and implemented change management plans to support organizational development and transition initiatives.

• Designed and delivered training programs to enhance skills and competencies across the organization.

• Collaborated with HR Business Partners to identify training needs and design tailored development programs.

• Managed talent assessment processes and succession planning initiatives to ensure a pipeline of future leaders

• Lead large sales pursuits including RFP / RFI response with presentations along with collaboration with other teams like process excellence and securities

Deloitte - New York, NY Oct 2012 - Nov 2018

Program Manager

• Led team of 50+ professionals. Learning & Development Lead – Trainer on Soft Skills and career development programs

• Worked on Project Charters for L&D – involved in developing learning solutions. Involved with After Action Reviews.

• Created and delivered training content for various learning and development programs, focusing on leadership development and employee skill enhancement.

• Collaborated with various departments to ensure content alignment with organizational goals and talent strategies.

• Coordinated the development and delivery of talent management content, including training programs, resources, and communication materials.

• Managed HR projects focusing on performance management and organizational change, driving improvements in employee engagement and productivity.

• Developed process improvements and designed resources to support HR initiatives and training programs. Coordinated with cross-functional teams to implement talent management strategies and enhance organizational effectiveness.

• Provided support to HR Business Partners, addressing challenges and facilitating solutions to meet business needs.

• Managed the integration of Oracle HCM into learning and development initiatives, enhancing data tracking and reporting capabilities.

• Utilized Oracle HCM for effective HR management, including performance tracking and talent management. DenuoSource Research Group Apr 2012 - Sep 2012

Assistant Manager

• As one of the first team members, conceptualized and created collaterals and client presentations, RFIs & RFPs

• Lead email marketing campaigns and promotion results, Salesforce for Leads, Training plans for team members to ensure the teams speak consistent business language.

• Led in a spike of 38% unique and repeated visitors and Pre-Sales calls experienced a spike of 23% Genpact - India Sep 2010 - Nov 2011

Client Catered: Sanofi Aventis, Roche and Pfizer)

Assistant Manager, Competitive Intelligence/Business Research & Business Development

• Led a strong team of 24+ Analysts and Senior Analysts, working on multiple client requests

• Involved in business research, competitive insights for the pharmaceutical firms in Europe utilizing Salesforce (SF)

• Identifying and pursuing research business opportunities through Mining, Hunting and by Cross-Selling in the Health Care domain in Europe. Worked on running campaigns, lead generations and creating sales pitches

• Deeply engaged in Learning and Development as a trainer to build the training material and facilitate the training.

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