Service Representative Customer
Resume:
Ann Tyler
Escalon, CA *****
*************@*****.***
Work Experience
Customer Service Representative
Pacific Gas and Electric-Stockton, CA
August 2003 to Present
I am a service representative who works on delayed bills that are unable to go out automatically without having to be fixed for customers. I have spent time in a center for them for 2 years dealing with all types of customers issues and situations. I also have done special projects or other work as needed. I also volunteered when the company needed people to man the phone during emergency situations for storms. I am a team player that helps out other people when needed with my skills. I am a hardworking, dedicated, motivated, flexible and dependable.
Education
College in Secretarial
Diablo Valley College - Pleasant Hill, CA
June 1984 to June 1988
Skills
• Customer Service
• Typing
• Computer Operation
• Cold Calling
• Phone Etiquette
• Data Entry
• Microsoft Outlook
• Microsoft Word
• Administrative Experience
Certifications and Licenses
Childcare Certification
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