Customer Service Security Guard
Resume:
Amani Kamal
Bronx, NY *****
**************@*****.***
• Experienced in office management, green landscaping, and horticulture
• Excellent communication and interpersonal skills with a background in professional customer service ● Strong leadership skills with educational instruction and tutoring experience
• Consistently reliable and punctual individual with the ability to meet deadlines and follow instructions ● Detail oriented, critical and analytical thinker with effective listening and programming skills Authorized to work in the US for any employer
Work Experience
Securtiy Guard/Asset Protection
Macy's-New York, NY
August 2023 to Present
Open and closed store
Make call outs on radio
Give directions to customers
Sweeps around building
Standing long hours at a time
Security Guard
Allied Universal Security-White Plains, NY
July 2022 to December 2022
To make sure the stores are secured
Standing long periods of hours
Doing my runs around the store
Greeting customers
Cashier
Garden State Diner-Newark, NJ
January 2022 to August 2022
Greeting Customers
• Taking there orders
• Barista
• Toaster prep
• Milkshake station
• Restocking
• Cleanliness workplace at all times
Warehouse Production Worker
HelloFresh-Newark, NJ
October 2021 to January 2022
Packing all food in small and big bags
Moving at a fast pace
Assembler
Lifting up to 70lb boxes
Hostess/Waitress ●Greeted
Fridays’-Union, NJ
October 2020 to September 2021
incoming and departing guest warmly with a smile and eye contact ●Used visual clues to seat guest in either the bar or dining area depending on their preference ●Informed guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff Promptly answered incoming calls to the restaurant and provided appropriate service ●Managed the follow of guest ●Handled online and to go orders ●Assured guests with high quality service Seasonal Horticulture Crew Member/Intern
Intervine-Bronx, NY
August 2020 to October 2020
● Worked as part of a landscaping crew to clean street medians and tree pits in Hunts Point ● Partner with Bronx
River Alliance to plant flowers and trees in Concrete Plant Park ● Participate in Solar PV installation training with Solar 1
Hostess / Intern
Sammy’s Shrimp Box-City Island, NY
June 2019 to August 2019
● Responsible for seating guests, taking reservations, and greeting guests upon arrival ● Responsible for assisting servers with making and running food and drinks in a timely manner ● Operated the cash register and accurately processed cash and credit transactions ● Kept servers notified of seated parties in their sections and tracked all guests in the dining room ● Scheduled dining reservations, carryout orders, and all other requests from customers and staff Administrative Assistant / Intern
Mosholu Montefiore Community Center-Bronx, NY
December 2017 to December 2018
● Managed multiple clerical tasks and requests from various senior staff members ● Responsible for shredding documents and creating photo copies of the documents ● Answered and manage incoming calls by taking messages and transferring to appropriate staff ● Responsible for filing and retrieving documents and reference materials as requested ● Responsible for commuting professionally and always presenting in work appropriate attire ● Commitment to delivering a high level of customer service Owner / Tutor
Amani’s Tutoring-Bronx, NY
November 2016 to December 2017
● Guided students through practice problems for K-8 grade-level math classes
● Answered any questions and explained concepts around mathematics
● Collaborated with parents and teachers to identify any special needs of the student ● Created lesson materials to improve memory function by offering flashcards, practice quizzes, and supplemental instruction
Education
GED
Mosholu Montefiore Center - Bronx, NY
Skills
• Experienced in office management, green landscaping, and horticulture
• Excellent communication and interpersonal skills with a background in professional customer service
• Strong leadership skills with educational instruction and tutoring experience
• Consistently reliable and punctual individual with the ability to meet deadlines and follow instructions
• Detail oriented, critical and analytical thinker with effective listening and programming skills
• Restaurant experience
• Host/hostess experience
• OSHA
• Construction
• Barista Experience
• Heavy lifting
• Security
• Help desk
• Direct support
• Communication skills
• Box truck
• Moving
• Forklift
• Organizational skills
Certifications and Licenses
First Aid CPR AED
NYC Food Handlers License
OSHA 30
OSHA 10
Guard Card
Driver's License
April 2024 to June 2027
Forklift Certification
Contact this candidate