Pharmacy Technician Customer Service
Resume:
CHARDECIA
HOSENDOVE
**************@*****.***
Augusta, GA 30906
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Driven Pharmacy Technician with 1 1/2 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
PROFESSIONAL SUMMARY
Walgreens - Pharmacy Technician Intern
Martinez Ga • 10/2022 - 01/2023
WORK HISTORY
Enhanced patient satisfaction by efficiently processing prescriptions and maintaining a clean and organized pharmacy area.
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Assisted pharmacists in preparing medications, ensuring accurate dosage and labeling for optimal patient outcomes.
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Supported inventory management by restocking shelves, rotating stock, and verifying expiration dates to maintain quality control.
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Ensured compliance with state and federal regulations through diligent record-keeping and adherence to pharmacy policies and procedures.
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Contributed to increased efficiency by promptly addressing customer inquiries, managing phone calls, and relaying important information between patients and pharmacists.
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Collaborated with the pharmacy team to prioritize tasks effectively, contributing to a smooth workflow during high-volume periods.
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ACCOMPLISHMENTS
• graduated school with a 3.4 GPA
• president of senior council ( class president)
• very smart intelligent
Graduated high school with a 3.4 GPA
Was president of senior council (class president)
Have 9 college credits & total of 30 hrs doing dual enrollment at Augusta technical college
ADDITIONAL INFORMATION
SKILLS
• Drug Storage Procedures
• Updating Medication Histories
Manual and Automated
Medication Dispensing
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• Inventory Control
• Problem-Solving Skills
• HIPAA
• Workflow Optimization
• Patient Confidentiality
• Advanced Math Skills
• Medication Dispensing
• Dosage Form Preparation
• Problem Solving
• Pharmaceutical Calculations
Academy Of Richmond County High
School
Augusta, GA • 05/2023
High School Diploma
EDUCATION
Pharmacy technician certificate
medical assistant aid certification
cpr certified
CERTIFICATIONS
CMT - Certified Medication
Technician
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