Referral Coordinator
Resume:
TacomaWA*****
***********@*****.***
EXPERIENCE
MulticarePulmonarySpecialists,Tacoma,WA—Referral
Coordinator
JULY 2018-JANUARY2021
● Verifyinsurancecoverageforallpatientsusingmultipleportals andcontacts.
● Obtainauthorizationsforappointments,specialtyreferrals, imagingorders,sleepstudies,andoutpatientrehab.
● Processincomingreferralsanddistributetoschedulers.
● Followuponandprocessappealsanddenialswhenneeded.
● Communicatewithmultiplephysiciansforurgentauthorizations andpeer-to-peerreviews.
MulticarePulmonarySpecialists,Tacoma,WA—Medical
Receptionist
JANUARY2014-JULY 2018
● Schedulenewandestablishedpatients.
● Verifydemographicsandinsuranceinformation.
● Obtainallnecessaryrecordsandimagespriortoappointments.
● Organizeanddistributechartpreptomultiplephysicians.
● Confirmorderedtestshavebeencompletedandfollowupif needed.
● Trackandcontactpatientsforlungnodulefollowup.
● Meetwitheachpatientaftertheirappointmentandschedule followupsandanyorderedtestingincludingbronchoscopies.
● Answerphonesandroutemessageswhenneeded.
● Trackandcompletelungtransplantreferrals.
PimaMedicalInstitute,Renton,WA—FinancialAidOfficer SEPTEMBER 2009-DECEMBER2013
● Interviewprospectivestudentstodetermineneedsassessmentand financialaideligibility.Determineeligibilityoffinancialassistance forsecondandthird-yearstudents.Assiststudentswithfinancialaid questions.
● Maintainstudentfilestoensureproperfinancialaiddocumentation.
● Contactformerstudentswithanoutstandingbalancetoestablisha privatepayrepaymentplan.
● Enterdataintothecomputerforthedateofpackaging,thereleaseof Pell/SEOGfunds,thestatusofloans,andthedateloanapplications aresenttolenders.
● Auditeachfuturestartpackagedfiletoensureallawards/financialaid formsareinthefileandinproperauditform.
SKILLS
Strongcustomerservice.
Attentiontodetail.
PriorworkwithEpicand
multipleinsuranceportals.
Efficient,accurateand
organized.
EDUCATION
WesternGovernors
University—B.S.Business
Administration
2013
TacomaCommunity
College,Tacoma,WA—
A.A.
2010
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