Service Agent Representative
Resume:
Harry R Woolf
Insurance Service Agent
*******@*****.***
Reno, NV 89503
OVERVIEW
To find suitable work where I can attend and commit myself to as a service representative. I am currently employed as a telecommuter that knows and understands the callers and the operations of a call center. I can present myself in a friendly manner and always comply with company policy.
EXPERIENCE
Optum
08/2013 - Present
Third Party Service Agent
Receive incoming calls with the members and healthcare providers for United Healthcare to assist with the AARP Medicare Supplement Plans.
Evaluate the healthcare insurance policies and service the calls for people who were choosing their insurance plans with Medicare.
Process and communicate the information that is needed to continue to resolve any problems with billing, claims, and applications.
EDUCATION
DeVry University
2009 - 2012
Computer Networking Systems
Completed courses on Cisco Networking Systems with assignments for Microsoft Protocol Suite, PC Hardware and software, and business and technology solutions.
Washoe High School
2003 - 2006
High School Graduate
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