AVENIA SIMONIAN
(***) *** – **** ***************@*****.***
Glendale, CA 91202
OPERATIONS SUPERVISOR
A highly accomplished operations supervisor with 15 years of extensive experience in the tourism industry. Demonstrates exceptional leadership in managing operations and optimizing performance across diverse regions. Proven track record in enhancing customer loyalty and establishing strategic partnerships with key suppliers.
PROFESSIONAL EXPERIENCE
Fly Today – Jul 2018 till Jul 2024
Operations Supervisor
Trained all new employees of the department
Managed a team of 20 employees
Handled and solved complex and on the spot cases
Provided assistance and consultation to clients
Chateau Dashti Residential Complex – Jan 2017 till Jan 2018 Personal Assistant / Building Manager
Coordination of meetings and appointments for company’s management and CEO
Handled all orders for the residential complex
Scheduled tasks for all building workers
Assisted residents with all their requirements
WTS World Travel Services (B2B) – Oct 2013 till Jan 2017 Operations Executive
Coordination of meetings and appointments for company’s management and CEO
Researched home & stone designs
Handled the office administrative tasks in the office Resisasa Architecture & Engineering – Jan 2012 till Oct 2013 Research Analyst / Personal Assistant
Coordination of meetings and appointments for company’s management and CEO
Researched home & stone designs
Handled the office administrative tasks in the office Mahtabbal Tour & Travel Agency – Jul 2010 till Sep 2012 Reservation Department
Created & confirmed all outgoing hotel reservations
Handled weekly rooming lists for hotels in Tbilisi
Coordinated & communicated with several offline suppliers for our hotel reservations Mollasadra Tour & Travel Agency – Mar 2009 till Apr 2010 Reservation Department
Created & confirmed all outgoing hotel reservations
Filled out visa application forms for several embassies
Reserved visa appointments (online & offline)
EDUCATION
Tehran International School
Graduate Diploma in Mathematics & Physics
LANGUAGES
English – Fluent (Speaking, Reading & Writing)
Farsi – Fluent (Speaking, Reading & Writing)
Armenian – Fluent (Speaking)